Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

John Trevino

Richmond,TX

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

9
9
years of professional experience

Work History

Shop Manager /Project Manager

JK Welding
Cypress, TX
01.2020 - 09.2024
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Collaborated with other departments to ensure timely completion of projects within budget constraints.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recruited and hired qualified candidates to fill open positions.

Shop Foreman

CAM PROCESS TECHNOLOGIES
Katy, TX
03.2019 - 01.2020
  • Maintained a safe working environment by ensuring all tools, equipment, and machinery were in proper working order.
  • Coordinated with other departments to ensure that production goals were met on time.
  • Ensured the quality of products manufactured by conducting regular inspections.
  • Performed preventative maintenance on all machines used in the shop.
  • Created reports detailing daily operations, including number of jobs completed, hours worked.
  • Managed inventory control system to ensure adequate supply of materials was available at all times.
  • Oversaw ordering process for raw materials needed for production runs.
  • Monitored work areas to prevent or correct unsafe conditions or violations of safety procedures.
  • Operated variety of instruments, equipment and power tools to reduce accidents and malfunctions.
  • Implemented workplace safety protocols to minimize accidents and incidents.
  • Requisitioned materials and supplies, tools or replacement parts.
  • Trained, coached and supported staff members to maximize productivity.
  • Focused on safety and efficiency when using tools, equipment and gauges.
  • Monitored equipment maintenance schedules to prevent operational disruptions.
  • Maintained inventory control, reducing waste and optimizing resources.
  • Provided customer service, addressing inquiries and resolving complaints.

Operations Manager

Ver-Mac Industries
HOUSTON, TEXAS
04.2017 - 01.2019
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
  • Collaborated with team leaders on quality audits.
  • Enforced federal, state, local and company rules for safety and operations.
  • Presented performance and productivity reports to supervisors.
  • Addressed customer concerns with suitable solutions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.

Shop Manager

Tech-Fab
Houston, TX
07.2015 - 04.2017
  • Developed and implemented procedures for the efficient operation of the shop.
  • Oversaw the recruitment, training and development of new staff members.
  • Responded to customer inquiries in a timely manner.
  • Managed daily operations including opening and closing procedures, cash handling and banking activities.
  • Resolved customer complaints promptly and professionally.
  • Enforced company policies regarding employee conduct, attendance, dress code.
  • Supervised daily operations by establishing procedures and monitoring team performance.
  • Examined supply and raw material levels to determine shortages and make necessary adjustments.
  • Implemented inventory control measures to reduce waste and optimize stock levels.
  • Conducted regular staff meetings to communicate goals and solicit feedback.
  • Resolved customer complaints with professionalism, preserving the shop's reputation.
  • Developed and enforced safety protocols, significantly reducing workplace accidents.
  • Oversaw daily shop operations, ensuring efficient workflow and customer satisfaction.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

High School Diploma -

Clements High School
Sugar Land, TX
05-1989

Skills

  • Performance Management
  • Staff Development
  • Strategic Planning
  • Verbal and written communication
  • Expectation setting
  • Team Leadership
  • Staff Training and Development
  • Project Management
  • Schedule Preparation
  • Sales management

References

References available upon request.

Timeline

Shop Manager /Project Manager

JK Welding
01.2020 - 09.2024

Shop Foreman

CAM PROCESS TECHNOLOGIES
03.2019 - 01.2020

Operations Manager

Ver-Mac Industries
04.2017 - 01.2019

Shop Manager

Tech-Fab
07.2015 - 04.2017

High School Diploma -

Clements High School

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John Trevino