With a bachelor's degree in Engineering, I pride myself on having over 28 years of increasing leadership experience in quality management, engineering, and supplier liaison communications. I constantly work on bettering myself and my team always pushing the company to have the lowest turnaround times and production costs.
Overview
32
32
years of professional experience
Work History
Production and Quality Supervisor/Field Representative
Ralco Industries
Supervised twenty-five employees including five auditors.
Quality Manager
AAM - North America
01.2016 - Current
Partners with the Corporate APQP team on new programs
Supports any new equipment development and certifications
Supports team approach to the creation of new DFMEA's, PFMEA's, and Control Plans for new programs
Creates 4-square timing charts for programs and monitor's progress
Supports new program launches as required
Develops launch certification plans for new programs
Works with customer liaison for new programs
Champions team meetings to review risk assessments, lessons learned for new programs
Travel to prospective manufacturing sites for new programs
Presents program status to senior management monthly
Good planning and organizational abilities
Good oral and written communications skills
Interpersonal skills to work effectively with others
Knowledge in reading and interpreting drawings and G.D.T
Specifications
Facilitated and lead current SOP suppliers in the Top Focus process on-site at the Supplier location
Improved quality performance of suppliers by conducting workshops at supplier locations, providing technical assistance in developing a quality system, and other technical support requirements
Lead suppliers to continue to achieve quality excellence after launch and throughout the life cycle of the products.
Sr. Supplier Quality Engineer/Supervisor
GM Powertrain Headquarters - North America
01.2013 - 01.2016
Supported Powertrain SQEs to find resolutions of systematic and/or special cause supplier manufacturing quality issues that inhibit net process throughput and require significant on site presence and follow up
Worked with Suppliers to come up with resolutions where Quality issues arose and threaten production
Facilitated and lead current SOP suppliers in the Top Focus process on site at Supplier location
Lead communications of all issues and resolutions to proper GPSC and Manufacturing leadership
Lead suppliers to continue to achieve quality excellence after launch and throughout the life cycle of the products
As liaison; handled purchasing, engineering, manufacturing, and suppliers, working to resolve supplier quality issues, implementing and monitoring advanced quality planning, all while giving outstanding technical provided technical support
Reviewed and approved supplier quality plans on new parts and programs
Implemented and monitored supplier part and qualification and certification of processes
Determined root cause of supplier quality problems and implemented timely and effective quality resolutions
Improved quality performance of suppliers by conducting workshops at supplier locations, providing technical assistance in developing a quality system and other technical support requirements.
Supplier Quality Engineer/Supervisor
IFA - Rotorion - North America LLC
01.2012 - 01.2013
Supervised a team of ten or more to ensure the implementation and continuous improvement of the company's high standards of quality and environmental policies
Manages supplier quality functions to include creating receiving inspection plans for incoming goods, assess quality and delivery issues, coordinate all sorting activities, establish certification requirements for suppliers, stop nonconforming product shipments and oversee process and product improvement
Authors interim and long-term corrective action plans for non-conformances
Works in conjunction with Rotorion Friedrichshafen to align quality policies and strategies
Supports lean manufacturing practices such as 5S, Kanban, poke-yoke, visual management and 1-piece flow
Collaborates with department heads to maintain ISO/TS 16949 and all other environmental standards
Works closely with logistics staff to quantify and amend delivery and quality issues
Partners with the finance department to ensure correct charge backs to suppliers
Keeps management team informed of progress, developments and pending problems
Created and administered procedures for line calls which supports production when issues arise
Define goals, objectives and metrics for performance measurement.
Specialist - Quality Engineer - Paint/Body
KIA Motors
01.2011 - 01.2012
Coordinated project activities including new equipment installation, supplier selection and production launch phases
Monitored quality during production and implemented process improvements as required
Analyzed daily and monthly downtime and put into action countermeasures for improvement
Served as technical expert during new vehicle launches
Reported on a project's progress and issues to management team as required
Key member in cross-functional work teams and problem-solving groups
Responsible for improvement of processes, automation and layout
Maintained tool and subsidiary material purchasing plans
Check and follow up construction work of welding shop.
Quality Engineer/Customer Liaison/Supervisor
Johnson Controls
01.2007 - 01.2011
Manager ten manufacturing quality engineers including project support, performance improvement and continuous training
Collaborated with production to ensure quality products and solutions where created and delivered to the customer
Designed new systems to track defects on the assembly line (IPPM)
Instituted the eight disciplines of problem solving method to address quality issues
Developed follow-up plan on roadmap and quality indicators to improve performance for process of ownership
Lead suppler development, process and product audits and quality initiative meetings for management to support continuous improvement and reduce waste
Assessed parts returned warranty system with engineering group as required
Worked closely with suppliers and customers to ensure appropriate parts tracking, Internal parts per million (IPPM) and parts per million regulations (PPM), meet precise order requirements, corrective action implementations and product launches
Daily analysis of quality results and internal defects
Handled design of experiments as needed
Prepared production part approval process documentation.
Quality Lab Supervisor
Vitec - USA
01.2005 - 01.2007
Managed ten laboratory technicians and two CMM operators, focusing on improving quality and reducing waste
Responsible for all aspects of quality including, random audits, individual assessments, controls and measures implementation, product launch and testing, prototypes, failure mode and effects analysis and calibration
Worked with customer on special characteristic changes on quality issues
Collaborate with product and process engineering on part changes per customer request
Implemented a scrap reduction plan resulting in a company savings $245k per month
Worked in conjunction with production to create a continuous improvement plan increasing the number of production racks made in final assembly by 70%.
Managed five technical inspectors and one lab manager including job performance, reviews and feedback
Established relationship with customers regarding quality issues reporting and resolution
Directed all supplier functions including selection or removal from approved list, account debits, issues and audits
Worked closely with Director of Quality and Vice President including providing updates, weekly reporting and communicating Business/Quality Operating System charts
Responsible for various quality assurance standards including implementation of TS-16949 and measurement system analysis as well as a member of the automotive industry action group.
Worked with customers and suppliers regarding quality issues on a daily basis
Lead several process improvement initiatives including a hold/sort area decreasing customer issues by 40% and creating a new seal process saving the organization $100k
Daily use of the RS testing machine for parts specifications and process revisions.
Quality Manager/Supplier Quality Assurance
Ralco Industries
01.1993 - 01.2002
Supervised thirty-five employees including seven auditors
Responsible for reviewing and resolving all customer and supplier quality issues
Involved in a variety of production projects including new job kick offs, production readiness reviews and control plan updates
Worked closely with suppliers regarding corrective actions and approved proposed resolutions
Working knowledge of the Coordinate-Measuring machine.
Education
Bachelor of Science Degree, Engineering -
Belford University
Skills
Kepner-Tregoe certified
Coordinated Measuring Machine (CMM)
Defective Material Reports (DMR) and Return Material Approval (RMA)
Knowledge of APQP, FMEA, 8-D analysis, CP, DOE and prototype runs
Hardness tests (Rockwell B and C scales)
Optical comparator, tensile testing and hand tools
Refractometer and permscope
Geometrical Dimensioning and Tolerancing certified
IATF -16949 lead auditor certified internal auditor
Microsoft Office experienced
Statistical process control training (SPC)
Gauge reproductivity and repeatability (GR&R) certifications