John Valcicak
Medicator And Feeder
Arlington,VA
Summary
Dynamic worker with a proven track record, excelling in medication management and administration, and exceptional client communication. Demonstrated adaptability and multitasking prowess, significantly enhancing pet care standards and customer satisfaction. Skilled in fostering a positive work environment, showcasing a blend of hard and soft skills critical for thriving in fast-paced settings.
Overview
3
3
years of professional experience
12
12
years of post-secondary education
Work History
Medication Administrator
Pender Pet Retreat
Chantilly , Virginia
2023.05 - Current
- Followed directions to administer different medications and treatments, as well as meticulously followed and documented any administration of controlled substances.
- Executed essential and timed medications and feedings for over 250 animals showcasing ability to manage time efficiently.
- Recorded intake to help patients achieve nutritional objectives.
- Implemented best practices for safe medication storage, handling, and administration to uphold high-quality pet care standards.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Receptionist
Pender Pet Retreat
2023.05 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed boardings, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Organized, maintained and updated information in computer databases.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Shift Leader and Kennel Technician
Dog University
2022.02 - 2023.05
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting cohesive workplace culture.
- Enforced company policies and regulations with employees.
- Learning to work in high stress environments.
- Trained and cared and learned how to read and handle dogs of various breeds, sizes, and temperaments.
Education
Some College (No Degree) - Health Sciences
Marymount University
Arlington, VA 2016.08 - Current
High School Diploma -
Gonzaga College High School
Washington, D.C. 2012.08 - 2016.05
Skills
Medication Management and Administration
Reception duties
Client Communication
Animal Behavior and Safety
Proper Animal Restraint and Handling
Basic Animal Care
Multitasking
Adaptability and Flexibility
Timeline
Medication Administrator
Pender Pet Retreat
2023.05 - Current
Receptionist
Pender Pet Retreat
2023.05 - Current
Shift Leader and Kennel Technician
Dog University
2022.02 - 2023.05
Some College (No Degree) - Health Sciences
Marymount University
2016.08 - Current
High School Diploma -
Gonzaga College High School
2012.08 - 2016.05
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