Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Valdez

Seattle,WA

Summary

Versatile and motivated operations professional with experience in equipment rental, logistics, and sales support. Skilled in problem solving, cross team collaboration, and learning new systems quickly. Eager to grow into a field sales role by bringing a strong customer focus and hands on industry knowledge.

Overview

10
10
years of professional experience

Work History

Chain Sales Administrator

Southern Glazer's Wine and Spirits
04.2023 - Current
  • Partner with supply chain, sales, and trade development to streamline order fulfillment, reduce inventory discrepancies, and resolve pricing issues across multiple states (WA, OR, AK, ID).
  • Support Account Managers with pricing analysis and data reporting to drive customer outcomes and enhance service delivery.
  • Prioritize order processing and manage high volume SKU updates, ensuring accuracy across regional distribution networks.
  • Build strong internal relationships that support national account strategies and foster effective cross functional collaboration.

Service Coordinator

Equipment Share
03.2022 - 12.2022
  • Coordinated repairs and service scheduling for rental equipment across multiple job sites, ensuring operational uptime for customers.
  • Provided fast and effective resolutions to customer requests while building trust and contributing to Equipment Share’s reputation for superior support.
  • Collaborated with service technicians and logistics teams to execute timely equipment repairs and dispatches, improving customer satisfaction.
  • Managed vendor communication and created purchase orders/invoices to support efficient repair workflows.

Yard Technician

Equipment Share
09.2021 - 03.2022
  • Maintained and inspected heavy equipment prior to rentals, ensuring all machinery met safety and operational standards.
  • Supported field operations through equipment loading/unloading and performed routine maintenance.
  • Managed inventory tracking using T3 and Cost Capture systems building familiarity with proprietary Equipment Share platforms.
  • Contributed to improved equipment turnaround time through proactive cleaning, staging, and coordination.

Lead Ramp Service Agent/Baggage Handler

Swissport
07.2015 - 03.2020
  • Coordinated time sensitive cargo handling and ensured safe aircraft turnaround in a high pressure, deadline driven environment.
  • Complied with strict FAA and airport authority safety regulations and security protocols.
  • Communicated with ground crews and flight teams to streamline luggage transport and equipment placement.
  • Delivered consistent, reliable service while working outdoors in variable conditions, demonstrating resilience and accountability.

Education

Bachelors of Health Science -

California State University
Hayward, CA
06.2015

Skills

  • Client Relationship Management
  • Territory Coordination
  • Conflict Resolution
  • Customer Service Excellence
  • Adaptability
  • Communication Skills
  • Time Management

Timeline

Chain Sales Administrator

Southern Glazer's Wine and Spirits
04.2023 - Current

Service Coordinator

Equipment Share
03.2022 - 12.2022

Yard Technician

Equipment Share
09.2021 - 03.2022

Lead Ramp Service Agent/Baggage Handler

Swissport
07.2015 - 03.2020

Bachelors of Health Science -

California State University