John Valdez
Seattle,WA
Summary
Versatile and motivated operations professional with experience in equipment rental, logistics, and sales support. Skilled in problem solving, cross team collaboration, and learning new systems quickly. Eager to grow into a field sales role by bringing a strong customer focus and hands on industry knowledge.
Overview
10
10
years of professional experience
Work History
Chain Sales Administrator
Southern Glazer's Wine and Spirits
04.2023 - Current
- Partner with supply chain, sales, and trade development to streamline order fulfillment, reduce inventory discrepancies, and resolve pricing issues across multiple states (WA, OR, AK, ID).
- Support Account Managers with pricing analysis and data reporting to drive customer outcomes and enhance service delivery.
- Prioritize order processing and manage high volume SKU updates, ensuring accuracy across regional distribution networks.
- Build strong internal relationships that support national account strategies and foster effective cross functional collaboration.
Service Coordinator
Equipment Share
03.2022 - 12.2022
- Coordinated repairs and service scheduling for rental equipment across multiple job sites, ensuring operational uptime for customers.
- Provided fast and effective resolutions to customer requests while building trust and contributing to Equipment Share’s reputation for superior support.
- Collaborated with service technicians and logistics teams to execute timely equipment repairs and dispatches, improving customer satisfaction.
- Managed vendor communication and created purchase orders/invoices to support efficient repair workflows.
Yard Technician
Equipment Share
09.2021 - 03.2022
- Maintained and inspected heavy equipment prior to rentals, ensuring all machinery met safety and operational standards.
- Supported field operations through equipment loading/unloading and performed routine maintenance.
- Managed inventory tracking using T3 and Cost Capture systems building familiarity with proprietary Equipment Share platforms.
- Contributed to improved equipment turnaround time through proactive cleaning, staging, and coordination.
Lead Ramp Service Agent/Baggage Handler
Swissport
07.2015 - 03.2020
- Coordinated time sensitive cargo handling and ensured safe aircraft turnaround in a high pressure, deadline driven environment.
- Complied with strict FAA and airport authority safety regulations and security protocols.
- Communicated with ground crews and flight teams to streamline luggage transport and equipment placement.
- Delivered consistent, reliable service while working outdoors in variable conditions, demonstrating resilience and accountability.
Education
Bachelors of Health Science -
California State University
Hayward, CA06.2015
Skills
- Client Relationship Management
- Territory Coordination
- Conflict Resolution
- Customer Service Excellence
- Adaptability
- Communication Skills
- Time Management
Timeline
Chain Sales Administrator
Southern Glazer's Wine and Spirits
04.2023 - Current
Service Coordinator
Equipment Share
03.2022 - 12.2022
Yard Technician
Equipment Share
09.2021 - 03.2022
Lead Ramp Service Agent/Baggage Handler
Swissport
07.2015 - 03.2020
Bachelors of Health Science -
California State University
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