JOHN VAN WAGENEN
South Jordan,Utah
Summary
Proactive professional with a strong background in driving process improvement initiatives, developing and motivating teams, and increasing customer satisfaction. Adept at identifying and eliminating inefficiencies, reducing costs, building revenue, and improving operational performance. Able to quickly analyze and adapt to changing business conditions.
Overview
7
7
years of professional experience
Work History
Project Lead Consultant
Fedex Office
04.2024 - Current
- Promoted a culture of continuous learning by providing consistent guidance to improve consultation results.
- Improved overall project efficiency through excellent communication with team members and clients
- Built relationships with clients to encourage repeat business to achieve store goals
Operations Manager
Weidner
01.2022 - 01.2024
- Experienced with social media and communications platforms
- Developed departmental objectives, budgets, policies, procedures and strategies
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Identified ways to improve efficiency in operations and implemented process changes
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Managed and coordinated up to 15 projects a week while ensuring timely completion
General Manager
Sizzling Platter
01.2018 - 09.2020
- Monitored store performance and identified opportunities for improvement
- Coordinated staff training sessions to ensure compliance with company policies and procedures
- Recruited team members for maintaining adequate staffing levels according to projected sales
- Established employee development plan, setting clear expectations for team members
Education
High School - Completed Coursework to Diploma
Bingham High School
Skills
- Strong organizational skills
- Interpersonal skills
- Ability to work as part of a team
- Experience in managing budgets
- Introducing new technologies
- Training new employees
Timeline
Project Lead Consultant
Fedex Office
04.2024 - Current
Operations Manager
Weidner
01.2022 - 01.2024
General Manager
Sizzling Platter
01.2018 - 09.2020
High School - Completed Coursework to Diploma
Bingham High School
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