John Van Wormer

Worked with the Project Manager and Superintendent in planning, developing and coordinating onsite construction activities.

• Handle project documentation distribution, organization and tracking, including Drawing revisions, ASI's, RFI's and Submittals.
• Worked with Superintendent on constructability problems and plan deficiencies.
• Vetted and processed subcontractor change orders.
• Assisted in the timely submittal of pay applications and invoices.
• Represented the company during OAC calls and weekly subcontractor production/safety meetings

With input from the Superintendent, directed subcontractors in the safe and efficient completion of daily tasks. Provided support to the Superintendent throughout the life cycle of the project.

• Help drive construction effort in the field, ensuring projects adhere to client design, budget, and project schedule.
• Perform regular quality control evaluations with consultants and 3rd party inspectors; remediated deficiencies noted in reports and proactively corrected issues between site visits.
• Enforced compliance with safety requirements and work rules.
• Worked directly with the Superintendent in preparing and updating project construction schedule to ensure ontime completion.

Strategically leveraged extensive experience to provide efficient, reliable support and solutions to protect the productivity of the UniVista client base on a 24/7 daily basis.

• Ensured business continuity by actively monitoring and performing preventative maintenance on critical client infrastructure equipment
• Coordinated and communicated network or systems scheduled maintenance windows with users to tactically reduce impact to user workflow.
• Performed weekly scheduled in-person, on-site support, building comfort, rapport and trust with users across all levels of the supported organization.
• Actively collaborated with other UniVista techs to resolve complicated issues

Actively analyzed client business goals and budgets to strategically maximize productivity and minimize client frustrations.

• Assist clients in defining their IT budget for the next fiscal year and forecasting beyond.
• Design solutions to reduce costs, increase revenue and mitigate client business risks.
• Collaborated with Project Manager to outline schedules for projects and adhere to tight deadlines.
• Set and manage customer expectation.

Provide desktop, network and server support to UniVista clients via phone, email or face to face interaction.

• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Maintained office PCs, networks and mobile devices.
• Managed system-wide operating system and software deployments as well as related software upgrade problems.
• Installed and configured operating systems and applications.