Diligent [Desired Position] with solid background in managing tool room operations and overseeing inventory control. Successfully implemented process improvements to streamline workflows and reduce downtime. Demonstrated leadership in training teams and maintaining high standards of safety and efficiency.
Work History
Tool Room Manager
4 Years 7 Months
Zimmer Biomet Inc. | 06.2021 - 01.2026
Oversaw hourly team members in tool room, managing work priorities to ensure seamless production workflow.
Maintained 400+ wax injection die molds, coordinating repairs with HQ tool room staff and outside vendors to minimize downtime.
Maintained preventive maintenance records in SAP PM for tool room assets on monthly, quarterly, annual, and bi-annual schedules.
Updated technical drawings, documents, and supporting paperwork to align with mold maintenance and production processes.
Initiated ECRs and ECNs in Windchill and purchase requests in SAP Ariba to support manufacturing needs.
Trained 120 production and office employees on workplace procedures and compliance-related training.
Conducted quarterly and annual performance reviews, fostering employee accountability and growth.
Performed IQ/OQ/PQ activities for approved capital equipment on the production floor.
Supported quality-related issues including NCRs, issue evaluations, and CAPAs.
Led A3 and Quality Circle activities to improve production processes and solve recurring issues.
Manufacturing Engineer Technician I
2 Years 4 Months
Zimmer Biomet Inc. | 02.2019 - 06.2021
Supported FDA- and ISO-regulated manufacturing of orthopedic implant components in the early stages of the investment casting process.
Monitored daily scrap rates to identify and resolve process-related issues impacting product quality.
Trained and certified 50+ production team members on quality control and job function requirements.
Checked daily scrap and identified process-related issues affecting product quality.
Developed and updated documentation for ECR/ECN processes in Windchill to ensure compliance and traceability.
Managed internal and external customer complaints via ETQ, addressing NCEs, issue evaluations, and CAPAs to enhance customer satisfaction.
Created and maintained documentation through the ECR/ECN process in Windchill.
Handled internal and external customer complaints through ETQ, including NCEs, issue evaluations, and CAPAs.
Assisted other departments with equipment issues involving software, hardware, mechanical, hydraulic, and pneumatic systems.
Senior Electronic Technician
11 Months
Getinge Group | 02.2018 - 01.2019
Executed pre- and post-test verification of IABPs, ensuring compliance with FDA and ISO standards.
Diagnosed device issues to the component level, contributing to timely resolution of technical challenges.
Recorded device failures in SAP-ME for accurate tracking and analysis. in SAP-ME and completed required documentation.
Set up completed units for 24/48-hour burn-in testing.
Communicated component failures to engineering team lead and monitored production output per shift to identify trends.
Engineering Technician I
5 Years 11 Months
MESA LABORATORIES | 09.2011 - 08.2017
Supported product assembly, testing, troubleshooting, and calibration of precision instruments used for process validation and monitoring.
Performed temperature and pressure adjustments, gravimetric calibration testing, and flow verification.
Developed and documented testing, assembly, calibration, and PCB programming procedures, enhancing operational consistency.
Developed assembly and testing procedures for acquired product lines to support correct use and calibration.
Improved assembly processes by supporting new materials and design changes, streamlining workflows for greater efficiency.
Trained 20 production employees on new products and processes to improve productivity and quality.
Contributed to revenue generation through calibration and service support for key product lines.
Resolved customer complaints by collaborating with customers to identify concerns and implement solutions, increasing satisfaction.
Education
Associate of Applied Science - Electronics
Bergen Community College | Paramus, NJ | 12-2009
Automotive Technology - Automotive
Universal Technical Institute | Glendale Heights, IL | 09-2003