John Vega
Manager, Logistic Driver
Cincinnati,OH
Summary
Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Accomplished Manager successful orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Logistics Executive
TQL
02.2023 - Current
- Achieved and exceeded revenue goals and KPIs.
- Used [Software] to coordinate and monitor outgoing and inbound deliveries.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Coordinated international shipments, navigating complex customs requirements and ensuring compliance with import/export regulations.
- Oversaw scheduling for day-to-day activities of transportation as well as warehouse employees and contractors..
- Established strong relationships with carriers and vendors to ensure on-time deliveries and reduce the risk of supply chain disruptions.
- Analyzed processes and supply chain operational data to track trends, expectations and performance.
- Oversaw supply chain vendor pricing, inventory management and stock distribution.
- Documented physical supply chain processes such as workflows, cycle times, position responsibilities and system flows.
- Managed department inventories to identify unusual activities, excesses and fluctuations.
- Mentored junior team members, fostering a culture of continuous learning within the organization''s logistics department.
- Advised executive leadership on strategic decisions related to logistics operations, contributing valuable insights based on industry knowledge and experience.
- Reduced transit time, minimized handling and maximized cost savings through freight cost-analysis and negotiation.
Logistics Coordinator
County Beer And Beverage
08.2019 - 01.2023
- Tracked orders and notified customers of status or potential delays.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Implemented a warehouse organization system that increased storage capacity and accessibility.
- Managed cross-functional teams for efficient project execution and timely completion.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Ensured compliance with international shipping regulations, preventing legal issues and fines.
- Adapted logistics strategies to meet changing market demands and customer needs swiftly.
- Managed inventory levels to prevent stockouts, ordering supplies before reaching critical low levels.
- Streamlined shipment processes, resulting in fewer errors and increased customer satisfaction.
Driver Supervisor
Harrison Beverage
03.2017 - 07.2019
- Coordinated with drivers to organize timely pickup and delivery.
- Addressed driver communications and provided required data to drivers.
- Worked closely with personnel, Over 20 customers and contractors to resolve problems per week.
- Developed and maintained courteous and effective working relationships.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
Parts Specialist
Mazda of New Rochelle
08.2016 - 09.2017
- Creating new business relations with body shops to increase business
- Identified early product failure trends and communicated information to customers to help select more suitable parts.
- Tracked parts use and charged items to customer accounts for billing.
- Kept checkout areas stocked with eye-catching merchandise to boost per-customer revenue.
- Served customers in-store and by telephone to answer questions and place orders. Usually over 50 calls per day
- Increased store revenue by cross-selling products and upselling services to customers.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
Driver
Ray Catena Lexus
04.2015 - 08.2016
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Generated consistent referrals and repeat business by providing friendly and fast service. Checked in with dispatch service and updated with current location.
- Worked directly with customers to assess damage and incompleteness of orders.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Verified daily deliveries against shipping instructions before delivering to customers. Worked to be 100% compliance
Sprinklers Assistant
Ever-mist Lawn
05.2013 - 07.2016
- Assisting in digging and restoration of systems. Worked well with team to improve efficiency in all projects
- Maintained well-stocked and organized office supply room to aid in inventory management.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Documented and distributed meeting notes to identify, analyze and improve workflows.
- Would serve average of 12 customers per day when average would be 10 customers
Store Team Leader
Cumberland Farms
07.2010 - 04.2015
- Analyzed customer levels and planned resources according to needs.
- Coordinated with day management regarding on-going issues.
- Walked around facility frequently to check activities.
- Interviewed, trained and coached member team (12 employees) to achieve company and store goals.
- Prepared materials for following shift.
- Opened and closed store by counting cash, closing and opening registers and delegating daily staff assignments.
- Maintained guest-friendly environment to drive sales, repeat business and service.
- Transferred, created and received stock orders to guarantee product stability.
- Assisted customers with merchandise by answering product-related questions to guide customers through buying process.
Driver/Dispatch Manager
Fed Ex Home Delivery
08.2010 - 04.2013
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Tracked and reviewed charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
- Reported to management operational activities and maintained current records.
- Recorded and secured archives of customer requests, services performed and other dispatch information to maintain accurate records and appropriate filing systems.
- Would serve average of 100 customers per day
Assistant Store Manager
GameStop
08.2005 - 07.2010
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates (8 associates) in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Education
Some College (No Degree) - Accounting And Business Management
Westchester Community College
Valhalla, NY 09.2004 - 05.2006
High School Diploma -
Mamaroneck High School
Mamaroneck, NY 09.2000 - 06.2004
Skills
Logistics planning
Order picking and processing
Staff Management
Policies and procedures
Operations management
Sales and marketing
Schedule optimization
Strategic planning
Operations Management
Warehouse Management
Timeline
Logistics Executive
TQL
02.2023 - Current
Logistics Coordinator
County Beer And Beverage
08.2019 - 01.2023
Driver Supervisor
Harrison Beverage
03.2017 - 07.2019
Parts Specialist
Mazda of New Rochelle
08.2016 - 09.2017
Driver
Ray Catena Lexus
04.2015 - 08.2016
Sprinklers Assistant
Ever-mist Lawn
05.2013 - 07.2016
Driver/Dispatch Manager
Fed Ex Home Delivery
08.2010 - 04.2013
Store Team Leader
Cumberland Farms
07.2010 - 04.2015
Assistant Store Manager
GameStop
08.2005 - 07.2010
Some College (No Degree) - Accounting And Business Management
Westchester Community College
09.2004 - 05.2006
High School Diploma -
Mamaroneck High School
09.2000 - 06.2004
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