John Vendal
Battle Creek
Summary
Passionate and driven professional with a strong background in technical support, data analysis, and business operations. With years of experience optimizing workflows and leveraging data-driven insights, I am eager to bring my expertise to Ford Motor Company. Expected to graduate in August 2026 with a Bachelor's in Business and a Certificate in Analytics, I am committed to continuous improvement, innovation, and leadership. My goal is to contribute to Ford's legacy of excellence by applying my analytical skills, problem-solving abilities, and technical expertise to drive impactful solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Field Service Technician
Hewlett-Packard Inc
08.2021 - Current
- Provide on-site technical support and maintenance for HP products, ensuring high customer satisfaction.
- Utilize data analysis to track performance metrics, optimize workflows, and improve service efficiency.
- Collaborate with cross-functional teams to develop and implement process improvements.
- Maintain compliance with industry regulations and company standards.
Print Manager
Office Depot Inc
01.2021 - 06.2021
- Maintained a safe working environment for staff members by enforcing strict safety protocols and guidelines.
- Oversaw quality control measures, consistently delivering exceptional products to clients on time and within budget.
- Managed budgetary constraints effectively, consistently meeting financial targets without compromising quality or timelines.
- Managed a team of print technicians, resulting in increased productivity and higher-quality outputs.
Seed Technician
Bayer Cropscience Global
06.2018 - 01.2021
- Streamlined seed processing procedures to reduce loss and increase efficiency in harvesting operations.
- Implemented safety protocols within the workplace to ensure a secure environment for employees handling potentially hazardous materials.
- Analyzed data from field trials to determine optimal planting strategies and yield potential for new seed products.
- Coordinated with cross-functional teams to streamline operations and meet production targets.
Education
Bachelor of Science - Business Analytics
University of Phoenix
Phoenix, AZ08-2026
Skills
Data Analytics & Business Intelligence – Proficient in analyzing key performance indicators (KPIs) and identifying trends for strategic decision-making
Process Improvement & Optimization – Experience in streamlining workflows to enhance efficiency and reduce costs
Technical Troubleshooting & Support – Strong background in diagnosing and resolving technical issues
Leadership & Team Collaboration – Demonstrated ability to lead teams, train employees, and foster a culture of excellence
Customer Service & Relationship Management – Proven track record of maintaining high client satisfaction in service-oriented roles
Project Management – Ability to oversee projects, manage resources, and meet deadlines
Microsoft Excel & Data Visualization – Skilled in utilizing analytics tools for reporting and insights
Accomplishments
- Member, National Society of Leadership and Success
- Collaborated with team of 5 in the development of New Feild Service Mobile (FSM) application to streamline case management at HP.
Certification
• Certificate in Analytics (University of Phoenix, Expected 2026)
Timeline
Field Service Technician
Hewlett-Packard Inc
08.2021 - Current
Print Manager
Office Depot Inc
01.2021 - 06.2021
Seed Technician
Bayer Cropscience Global
06.2018 - 01.2021
Bachelor of Science - Business Analytics
University of Phoenix
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