Results-driven Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in strategic management, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.
Overview
17
17
years of professional experience
Work History
General Manager
RCI Hospitality Holdings, Inc.
Fort Worth, TX
01.2017 - Current
Monitored financial performance and identified areas for improvement in cost savings and revenue generation
Worked within an established location and improved pricing, costs, and labor to produce increased volume, revenue and improve net profit by over 10% year over year
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales
Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management
Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation
Guided management and supervisory staff to promote smooth operations
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits
Completed thorough opening, closing, and shift change functions to maintain operational standards each day
Market Development Manager
Coca-Cola Refreshments
01.2015 - 01.2017
Analyzed sales, operations, competitor strategies, and issues facing customers and implementing and managing solutions resulting in over 6% annual increases in revenue year over year
Improved core competencies of key assets in my area of responsibility resulting in net profit increases of 4% and higher throughout the market
Collected, processed, and analyzed market data to forecast demand and sales resulting in a significantly reduced amount of unfulfilled orders, and fewer returned orders per month
Identified and developed initiatives facilitating the installation of assets and sale of products in over 1,200 Coca Cola accounts and produced more than $1.75M annual revenue
Built and maintained relationships within a matrix management system across the company to serve customers and grow sales
General Manager
SHS, Ltd. Co.
05.2012 - 05.2015
Ensured compliance with all Local, State and Federal laws concerning the operation, authority and conduct of a trucking company participating in Interstate Commerce
Implemented and participated in training to ensure compliance with Department of Transportation requirements and company safety standards
Developed marketing strategies designed to increase brand awareness within target markets
Tracked monthly sales to generate reports for business development planning
Created schedules and monitored payroll to remain within budget
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits
Completed projects and contracts with companies focused on oil and gas, construction, wind/solar power, manufacturing, and shipping
Analyzed developing markets and worked to meet the needs of developing industries throughout Texas, Louisiana, Oklahoma, and New Mexico to serve customers from Canada, Mexico, and the US
Team Leader
United States Army
05.2007 - 05.2012
Selected, trained, and led team members on projects and tasking in the United States and abroad
Implemented training and skill maintenance programs to prepare soldiers for a deployment in support of Operation Iraqi Freedom and Operation New Dawn
Overcame constant personnel changes to build and maintain an effective team that successfully completed any challenges faced in training and through deployments to active combat theaters
Created training materials and conducted group trainings on new processes or procedures
Conducted regular performance reviews to assess individual team member progress
Coordinated team activities and delegated tasks to ensure efficient completion of tasking
Education
MBA - General Business
Texas Tech Graduate School
Lubbock
08-2019
Bachelor of Business Administration -
McMurry University
05.2015
Skills
Strategic development
Conflict management
Market analytics
Supply chain management
Logistics management
Sales management
Cost analysis
Analytical skills
Problem-solving skills
Forecasting
Relationship building
Matrix management
Compliance
Training and development
Project management
Team leadership
Skill maintenance
Systems Management
Contract Negotiations
Loss Prevention
Sales
Project Management
Account Management
Distribution Management
Customer Relationship Management
Vehicle management
Staff Supervision
P&L Management
Supply Chain Management
Vendor Sourcing
Branding
Business Administration
Staff Motivation
Team Leadership
Interpersonal Skills
Human Resources Management
Performance Evaluations
Training and Development
Cost analysis and savings
References
References available upon request.
Timeline
General Manager
RCI Hospitality Holdings, Inc.
01.2017 - Current
Market Development Manager
Coca-Cola Refreshments
01.2015 - 01.2017
General Manager
SHS, Ltd. Co.
05.2012 - 05.2015
Team Leader
United States Army
05.2007 - 05.2012
MBA - General Business
Texas Tech Graduate School
Bachelor of Business Administration -
McMurry University
Similar Profiles
Derrek A. Morton IIDerrek A. Morton II
Operations Manager at RCI Hospitality Holdings, Inc. - Tootsies CabaretOperations Manager at RCI Hospitality Holdings, Inc. - Tootsies Cabaret