Summary
Overview
Work History
Skills
Timeline
Generic

John Virgin

Winchester,CA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

18
18
years of professional experience

Work History

Plumbing Department Manager

Guardian Plumbers
06.2019 - Current
  • Successfully led a team of 17 plumbers, overseeing day to day operations, project scheduling, and resource allocation. Implemented efficient work processes and quality control measures, resulting in fewer callbacks. Collaborated with clients to assess project requirements, provide estimates, and ensure customer satisfaction throughout project lifecycle. Managed procurement of materials and equipment, optimizing inventory management and increasing revenue by 15%. Conducted regular training sessions for staff to stay updated on the latest industry standards and safety practices.

Plumbing Technician

Reid Rutherford Plumbing And Heating
12.2016 - 05.2019
  • Installed, repaired and maintained water, gas and sewer systems.
  • Established and maintained positive working relationships with supervisors, co-workers and customers.
  • Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
  • Documented cost of plumbing repairs and kept precise records of time and material.
  • Mastered and adhered to plumbing codes, installation requirements and governmental regulations.
  • Performed routine maintenance of plumbing systems in residential and commercial buildings.

Lead Plumber

CF Plumbing
08.2011 - 11.2016
  • Repaired plumbing systems, components, and equipment.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Complied with state plumbing codes throughout duration of each project.
  • Measured, threaded, and cut materials to correct angles.
  • Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.

Owner/Operator

All-ways Plumbing
03.2008 - 04.2011
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Conducted target market research to discover customer needs and analyze competitor trends.

Pluming Technician

All Pro Plumbing
04.2005 - 07.2008
  • Performed troubleshooting and diagnosis on malfunctioning equipment.

Skills

  • Manage Employees
  • Problem Anticipation and Resolution
  • Staff Coaching and Training
  • Delegation and Supervision
  • New Construction and Remodeling

Timeline

Plumbing Department Manager

Guardian Plumbers
06.2019 - Current

Plumbing Technician

Reid Rutherford Plumbing And Heating
12.2016 - 05.2019

Lead Plumber

CF Plumbing
08.2011 - 11.2016

Owner/Operator

All-ways Plumbing
03.2008 - 04.2011

Pluming Technician

All Pro Plumbing
04.2005 - 07.2008

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John Virgin