John vogel
Selbyville,Delaware
Summary
Experienced bus driver skilled in delivering excellent customer service and maintaining a clean, organized bus environment. Proficient in handling passenger inquiries and emergencies, ensuring safe and pleasant journeys for all riders.
Overview
6
6
years of professional experience
Work History
busdriver
town of ocean city maryland
Ocean City, Maryland
05.2025 - 10.2025
- Transported passengers safely to various locations within the town.
- Conducted pre-trip inspections on the bus for safety compliance.
- Assisted passengers with disabilities during boarding and disembarking.
- Coordinated with dispatch regarding routes and schedules to ensure timely service.
- Maintained a clean and organized bus interior for passenger comfort.
- Followed traffic laws and safety regulations during all driving activities.
- Resolved passenger inquiries and concerns to enhance customer satisfaction.
- Facilitated boarding for passengers with special needs by operating wheelchair lifts, promoting inclusivity.
- Reported any incidents that occurred during route travel to management personnel immediately.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Communicated effectively with dispatch staff via two way radio regarding delays, detours.
- Monitored traffic conditions along assigned routes in order to plan alternate routes if necessary.
- Provided courteous customer service while answering questions regarding routes and schedules.
- Operated bus professionally and interacted with passengers to foster pleasant rides.
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
- Assisted elderly or disabled passengers with boarding and disembarking from the bus.
- Cleaned interior of buses regularly including vacuuming floors and wiping down surfaces.
- Completed accident and incident reports accurately and legibly at the end of scheduled shifts.
- Provided route, schedule and fare information to passengers.
- Collected fares, tickets and passes accurately.
- Stocked buses with supplies such as maps, brochures and other materials for passenger use.
- Complied with local traffic regulations and safety requirements for bus operation.
- Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
- Announced stops clearly to help passengers disembark at correct locations.
- Handled passenger emergencies or disruptions.
- Regulated heating, lighting and ventilating systems for passenger comfort.
busdriver
transdev/1sttransit
Rehoboth, delaware
08.2019 - 03.2025
- Transported passengers safely to various locations within the town.
- Conducted pre-trip inspections on the bus for safety compliance.
- Assisted passengers with disabilities to ensure safe and comfortable boarding and disembarking.
- Communicated effectively with dispatch regarding routes and schedules.
- Followed traffic laws and safety regulations during all driving activities.
- Addressed passenger inquiries and concerns with professionalism and courtesy.
- Completed daily logs of routes, mileage, and passenger counts accurately.
- Operated wheelchair lifts to assist passengers with special needs onto the bus safely.
- Verified that all passengers were seated before operating the bus.
- Reported any incidents that occurred during route travel to management personnel immediately.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Communicated effectively with dispatch staff via two way radio regarding delays, detours.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
- Monitored traffic conditions along assigned routes in order to plan alternate routes if necessary.
- Operated bus and engaged with passengers to create a welcoming and enjoyable travel experience.
- Provided courteous customer service while answering questions regarding routes and schedules.
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
- Assisted elderly or disabled passengers with boarding and disembarking from the bus.
- Completed accident and incident reports accurately and legibly at the end of scheduled shifts.
- Provided route, schedule and fare information to passengers.
- Stocked buses with supplies such as maps, brochures and other materials for passenger use.
- Performed minor repairs on buses when necessary such as changing tires or jump-starting engines.
- Reported any mechanical or operational issues to maintenance staff promptly.
- Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
- Facilitated efficient passenger loading and unloading at designated stops to minimize delays.
- Complied with local traffic regulations and safety requirements for bus operation.
- Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
- Inspected vehicles and checked gas, oil and water levels prior to departure.
- Announced stops clearly to help passengers disembark at correct locations.
- Managed passenger emergencies or disruptions to maintain a secure travel environment.
- Regulated heating, lighting and ventilating systems for passenger comfort.
Education
Some College (No Degree) - Horticulture
University of Maryland, College Park
College Park, MDSkills
- Route navigation
- Vehicle inspection
- Safety compliance
- Customer service
- Fare management
- Incident reporting
- Traffic law adherence
- Passenger assistance
- Problem solving
- Attention to detail
- Time management
- Emergency response
- Organizational skills
- Passenger interaction
- Vehicle maintenance
- Route schedule adherence
- Clear communication
- Clean driving record
- DOT regulations
- Commercial driving
- Reliability
- Adverse weather driving
- Schedule management
- Transportation regulations
- Payment processing
Languages
Spanish
Limited
Timeline
busdriver
town of ocean city maryland
05.2025 - 10.2025
busdriver
transdev/1sttransit
08.2019 - 03.2025
Some College (No Degree) - Horticulture
University of Maryland, College Park