John Walker
Ipswich,MA
Summary
A resourceful and experienced professional with extensive background in adult learning principles and methodologies. Robust project management experience with a focus on agile innovation and strategic thinking. Strong emphasis on relationship and team building. Demonstrated abilities in critical and analysis planning with an emphasis on forward thinking solutions specifically for the learning and development community. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
14
14
years of professional experience
Work History
Trainer – Business Analyst
Training Center Of Excellence/NielsenIQ
Boston, MA.
04.2019 - Current
- Identify key business issues faced by customers and build a variety of responsive and modern engagement solutions, ensuring platforms, data and applications are featured in relevant ways
- Provide excellent user and customer experience by building and managing relationships with retailers and vendors
- Leverage training data to provide meaningful insights regarding training impact, quality, and effectiveness
- Conduct needs assessment of learning elements for new and existing clients (ADDIE & Agile)
- Develop eLearning and tutorial videos including writing, recording and visual content
- Develop interactive and customized sustainment learning digital assets (job aids, overviews e-learning) based on trending instructional design best practices for LMS platform
- Experienced in using Adobe Premier and Articulate software.
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Prepared and presented supplementary learning material to support structured lessons.
- Recorded and edited videos to facilitate remote learning.
- Implemented new training courses after assessing corporate data and identifying employee weaknesses.
Senior Implementation Specialist
Fidelity Investments
Boston, MA.
01.2008 - 01.2018
- Manage and executed large-scale leadership development programs (virtual & classroom) delivered across multiple platforms both internationally and domestically including scheduling, delivery and assessment
- Facilitated sessions of various sizes and focus to internal and external clients focusing on front and mid-level leaders and subject matter experts
- Maintained & developed methods to track, record, and report overall training usage with Learning Management System (LMS), Sharepoint and other tools
- Developed new methods to communicate and implement training programs in coordination with Senior Leaders and Project Leads
- Using a consultative approach, partnered with program leads and extended learning professionals in aligning best practices and better overall consumption of offered learning
- Maintained long term relationships allowing for effective, scalable learning solutions
- Created, delivered, and maintained quarterly reports for executive leadership and business partners detailing overall usage and needs related to quality/metrics/KPIs/balanced scorecard
- Allowed for productive discussions and planning for future training needs and programs
- Presented to all levels of management
- Integrated analytical approach to reporting that allowed for better understanding of costs, benefits, and KPIs
- Managed, developed and implemented needs analysis tools that allowed for targeted project and resources plans
- Maintained data integrity, security and overall access for users
- Confirmed, monitored and enforced requirements and completions for compliance testing
- Strong organizational skills that allowed for critical thinking and problem solving in finding effective solutions in a timely manner
- Managed escalated issues for group
- Use survey tool (Qualtrics) to design, implement and deliver multiple assessments of learning modules, pulse surveys, 360 and assessments.
Education
Myers Briggs Foundation -
Myers Briggs Foundation
01.2018 - 02.2018
Scrum Alliance Certified Scrum Product Owner (CSPO) - undefined
Scrum -
Scrum Alliance Certified Scrum Master (CSM)
BA - Business Studies
University of Massachusetts
Skills
Leadership & Organizational Development Project Management Virtual Training Sales Orientation Facilitation Global Delivery Agile Team Acceleration Project Management Analytics & Reporting Client Relationship Management Customer & Employee Experience Coachingundefined
Timeline
Trainer – Business Analyst
Training Center Of Excellence/NielsenIQ
04.2019 - Current
Myers Briggs Foundation -
Myers Briggs Foundation
01.2018 - 02.2018
Senior Implementation Specialist
Fidelity Investments
01.2008 - 01.2018
Scrum Alliance Certified Scrum Product Owner (CSPO) - undefined
Scrum -
Scrum Alliance Certified Scrum Master (CSM)
BA - Business Studies
University of Massachusetts
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