John Wallace
Manteca,CA
Summary
Experienced professional with a strong background in case work, community outreach, and counseling. Seeking to utilize skills and knowledge that I have gained through my experience working in behavioral health with this company. Skilled Youth Counselor with a proven track record of assisting ISFC clients in overcoming personal challenges and managing triggering situations. Dedicated to facilitating exploration of issues, creating personalized plans, and fostering the development of essential skills. Compassionate Support Counselor with extensive expertise in counseling principles and practices. Proficient in designing individualized treatment plans and leading impactful group therapy sessions. Committed to establishing a safe and supportive environment for all participants. Ready to make a significant impact with a strong background in counseling and client support. Proven ability to foster team collaboration and adapt to changing needs, resulting in positive outcomes in challenging environments. Specializes in active listening, conflict resolution, and empathetic communication, enabling effective connection with individuals and providing necessary support. Reliable and dedicated, confident in ability to contribute to team's success.
Overview
4
4
years of professional experience
Work History
Support Counselor
Aspiranet
10.2023 - Current
- Managed caseloads of 6-8 clients exhibiting severe behavioral issues.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Documented case notes accurately and timely, demonstrating attention to detail for seamless case management handovers.
- Served as an advocate for marginalized individuals accessing mental health services within the community.
- Connected clients with appropriate support networks such as family members or specialized professionals to foster lasting recovery.
- Participated in ongoing professional development opportunities to stay current on best practices within the mental health field.
- Conducted outreach programs to raise awareness and reduce stigma associated with mental health.
- Fostered supportive environment, enabling clients to openly discuss their feelings and experiences.
- Supported clients in development of healthy coping strategies, leading to improved life management skills.
- Worked effectively in fast-paced environments.
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Guided clients in developing skills and strategies for dealing with problems.
- Listened to clients' concerns and provided encouragement and support.
- Adapted counseling techniques to best suit individual needs of each client.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
- Worked closely with families to support clients in their recovery process and strengthen relationships among family members.
Mental Health Rehabilitation Worker
Elite Family Systems
08.2022 - 03.2024
- Supervised a set of 6 clients suffering with severe behavioral issues.
- Increased client satisfaction with timely interventions and effective case management strategies.
- Monitored client progress through regular evaluations, adjusting treatment plans as needed for optimal results.
- Assisted clients in crisis situations by providing immediate support and coordinating necessary services.
- Collaborated with community organizations to enhance available mental health resources for clients in need.
- Promoted culture of self-care among colleagues, emphasizing the importance of maintaining personal well being to provide optimal support for clients.
- Organized client-centered events such as workshops and support groups aimed at promoting self-care techniques or enhancing social skills.
- Enhanced collaboration with interdisciplinary teams for better service delivery and client support.
- Implemented evidence-based practices to improve overall effectiveness of mental health services provided to clients.
- Advocated on behalf of clients to ensure they received the necessary accommodations at work or school settings to facilitate success despite challenges faced due to mental health issues.
- Managed caseloads effectively, prioritizing urgent cases and ensuring timely followups.
- Coordinated care transitions between different levels of care, ensuring seamless continuity of services for clients during critical periods in their recovery journey.
- Maintained accurate case records, ensuring confidentiality and compliance with relevant regulations.
- Developed strong rapport with clients, building trust and enabling more effective case management interventions.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Prepared reports to summarize clients' mental health status and treatment progress.
- Stayed current on mental health research to follow new developments and research in mental health field.
- Observed and monitored client behavior and responses to treatment.
- Developed goal-oriented psycho-educational and activity therapy groups to improve clients' level of functioning.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Registered Behavior Technician
ACES
08.2021 - 07.2022
- Managed a caseload of 7-8 clients diagnosed with autism.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Integrated creative problem-solving methods into therapy sessions to foster critical thinking abilities among clients facing challenges in everyday situations.
- Supported clients'' academic success through implementation of evidence-based teaching strategies aligned with their individual learning needs.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Facilitated generalization of learned skills across various environments by collaborating with educators, therapists involved in clients'' care networks.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Conducted functional assessments to identify triggers and develop targeted interventions for challenging behaviors.
- Ensured adherence to ethical guidelines set forth by the Behavior Analyst Certification Board at all times during practice.
- Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
- Supported client using principles of applied behavior analysis.
- Increased client independence through the teaching of daily living skills such as self-care routines, meal preparation, and household chores.
- Led group sessions focused on social skill-building, promoting peer interaction and cooperation among clients.
- Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
- Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
- Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Treated clients and families with respect and dignity.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Charted on each patient daily.
- Collaborated closely with mental health professionals with treatment plan implementation.
- Organized recreational activities to assist in patient recovery.
- Delivered targeted behavior modification programs, which significantly reduced instances of aggressive behavior in clients.
- Engaged in continuous professional development to stay abreast of latest ABA techniques, ensuring highest standard of care.
- Maintained meticulous records of client progress, enabling data-driven adjustments to treatment plans for optimal results.
- Improved client's daily living skills with personalized training sessions, enhancing their independence and quality of life.
- Adapted communication methods to meet each client's unique needs, facilitating clearer understanding and cooperation.
- Utilized positive reinforcement techniques to encourage desirable behaviors, contributing to significant client progress.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Support Counselor
EA Family Services
06.2020 - 02.2021
- Maintained a caseload of 7-8 clients struggling to function within the foster system
- Maintained detailed records of client progress while adhering to confidentiality regulations
- Gave emotional support to physically and emotionally disabled individuals with redirection and validation to optimize mental health stability
- Evaluated client's physical or mental condition through interviews, observation, or assessments
- Coordinated crisis management and suicide prevention efforts
- Utilized diverse interventions and counseling methods to model coping skills
- Encouraged positive change by helping individuals recognize patterns of negative thinking that may have been contributing towards symptoms of distress
- Collaborated with other providers to ensure comprehensive care for clients
- Promoted healthy behaviors among clients through the use of motivational interviewing techniques
- Evaluated and accurately documented patient progress in job-related software, continually adjusting treatment methodologies accordingly
- Addressed foster parents’ concerns to kindle a healthy relationship between the client and foster parent.
Education
Master of Arts - Social Work
University of Massachusetts Global
Irvine08.2026
Bachelor of Arts (B.A.) in Clinical Psychology - Psychology
Humboldt State University
Arcata12.2020
Skills
- Stress reduction techniques
- Professional boundaries
- Family Support
- Suicide Prevention
- Community Resource Navigation
- Anger Management
- Empathy Development
- Self-Care Promotion
- Motivational Interviewing
- Behavior Modification
Timeline
Support Counselor
Aspiranet
10.2023 - Current
Mental Health Rehabilitation Worker
Elite Family Systems
08.2022 - 03.2024
Registered Behavior Technician
ACES
08.2021 - 07.2022
Support Counselor
EA Family Services
06.2020 - 02.2021
Master of Arts - Social Work
University of Massachusetts Global
Bachelor of Arts (B.A.) in Clinical Psychology - Psychology
Humboldt State University