Hi, I’m
JOHN WANDUI
Fitness Coach
Doha,DA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
To utilize my skills development through my professional educating training to become an action oriented person and strategic in the field of hospitality management and tourism,Barista and Fitness course seeking a challenging position in a busy, dynamic and highly competitive environment that has an opportunity for career advancement.
I'm Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.
Overview
7
years of professional experience
Work History
Limuru Children Centre
Volunteer
Job overview
- Implemented data-driven decision-making processes to optimize resource allocation in service delivery efforts.
- Conducted surveys among service recipients to gauge satisfaction levels and identify areas needing improvement or expansion efforts.
- Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
- Facilitated communication between volunteers and staff members through regular updates via newsletters or social media platforms.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
Marco Polo HotelDubai
Waiter
06.2017 - 06.2019
Job overview
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Participated in monthly inventory checks, helping management maintain adequate stock levels and reduce waste costs.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Hilton Hotel Nairobi
General Manager.
08.2019 - 11.2020
Job overview
- Responsible for the day to day operations of the business and oversees all the other restaurant positions with the exception of the owner
- Tasked with some higher level responsible that the owner would typically handle such a payroll and approving overtime.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Bounce Sports CenterTawar Mall
Barista
11.2021 - 10.2022
Job overview
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Implemented sustainable practices such as waste reduction initiatives, contributing to the cafe''s environmental responsibility goals.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
Bounce Sports Center.Tawar Mall
Trampoline Supervisor
10.2022 - Current
Job overview
- Implemented innovative marketing strategies that enticed new patrons while retaining existing customers in the competitive entertainment landscape.
- Evaluated equipment quality regularly to ensure optimal functionality for maximum guest enjoyment at all times.
- Administered first aid as necessary during emergencies, prioritizing guest safety above all else.
- Managed the recruitment process, hiring top-quality staff with strong interpersonal skills to foster a positive work environment.
- Boosted employee morale by implementing recognition programs that rewarded outstanding performance on the job.
- Conducted regular staff training sessions to maintain a skilled and knowledgeable workforce.
Education
Moi University Nairobi
Procurement And Supply Management. from Accounting And Business Management
12.2016
Lenana Boy's Secondary School.Dagoretti
11.2014
Skills
Used strong interpersonal communication skills to convey information to others
undefinedAttributes
I am honest, reliable and hardworking person capable of handling diverse challenges. I am an effective and passionate and interpersonal skill capable of working under pressure with minimum supervision and meet tight deadlines.
Personal Information
- Passport Number: AK1225923
- Date of Birth: 29 September 1993
- Nationality: KENYAN
- Marital Status: MARRIED
Hobbies And Extra Activities
- Putting smile on people face through jokes.
- Reading motivational books.
- Socializing and interaction with people.
References
- Ali Msili Bounce sports center, leadership team.+974 6616 0218
Accomplishments
- I have been awarded several times for uniting the tribe and bringing the love among the tribe and customers.
- Certified in basic FIRST AID and CPR.
- I'm Certified in fire fighting and evacuation. .
- I currently received certificate for "The dodgeball hit of the decade".
- I have undergone food handling test and received certification
Timeline
Trampoline Supervisor
Bounce Sports Center.
10.2022 - Current
Barista
Bounce Sports Center
11.2021 - 10.2022
General Manager.
Hilton Hotel
08.2019 - 11.2020
Waiter
Marco Polo Hotel
06.2017 - 06.2019
Volunteer
Limuru Children Centre
Moi University
Procurement And Supply Management. from Accounting And Business Management