John Ward
Huntington ,WV
Summary
Dynamic professional with a proven track record at Sleep Outfitters, excelling in team leadership and customer relations. Skilled in optimizing store performance through effective inventory management and visual merchandising. Adept at training staff and fostering collaboration, enhancing customer engagement and satisfaction in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Sleep Outfitters
08.2024 - 10.2025
- Assisted in managing daily operations and inventory levels to optimize store performance.
- Executed visual merchandising strategies to enhance customer engagement and drive sales.
- Trained new employees on company policies, product knowledge, and customer service techniques.
- Monitored customer feedback to identify areas for improvement in service delivery.
- Led team meetings to discuss objectives, share best practices, and foster a collaborative environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Warehouse Forklift Operator
FedEx
06.2023 - 07.2024
- Operated forklifts to efficiently load and unload shipments, ensuring safe handling of materials.
- Conducted routine inspections on equipment, maintaining operational integrity and safety standards.
- Assisted in inventory management by organizing stock and tracking product movement within the warehouse.
- Collaborated with team members to optimize workflow and improve overall warehouse efficiency.
- Maintained accurate records of inventory levels, contributing to effective stock management practices.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Fast Team Member
Tractor Supply
08.2022 - 06.2023
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Maintained inventory accuracy through regular stock assessments and organization.
- Operated point-of-sale system efficiently, processing transactions and returns.
- Collaborated with team members to ensure store readiness and product displays met standards.
- Monitored store environment for cleanliness and safety compliance, ensuring a welcoming atmosphere.
- Assisted with inventory counts and stocking of merchandise.
Job Foreman
DAVACO
04.2020 - 07.2022
- Supervised project teams to ensure adherence to safety protocols and quality standards.
- Coordinated workflow schedules and resource allocation to optimize productivity on job sites.
- Trained and mentored junior staff in best practices for installation and maintenance tasks.
- Conducted site inspections to identify issues and implement effective solutions proactively.
- Enhanced team productivity through regular performance evaluations and targeted coaching sessions.
- Improved safety standards on job sites by conducting thorough risk assessments and implementing preventive measures.
Education
High School Diploma - Pre College
Huntington High School
Huntington, WV05.1990
Skills
- Team leadership
- Money handling
- Time management
- Customer rapport
- Schedule oversight
- Adaptability and flexibility
- Customer relations
- Staff management
Timeline
Assistant Manager
Sleep Outfitters
08.2024 - 10.2025
Warehouse Forklift Operator
FedEx
06.2023 - 07.2024
Fast Team Member
Tractor Supply
08.2022 - 06.2023
Job Foreman
DAVACO
04.2020 - 07.2022
High School Diploma - Pre College
Huntington High School