John Ward
Humble
Summary
Results-driven technician with over seven years of experience in vehicle maintenance and quality control. Skilled in tire inspections and educating customers on maintenance practices. Aims to enhance operational efficiency and customer satisfaction in a dynamic service environment.
Overview
17
17
years of professional experience
Work History
Technincian
National Tire and Battery
Porter
02.2024 - Current
- Calibrating wheels and guiding customers on maintenance needs while executing inspections, repairs, mounting, balancing, and tire rotations.
- Inspected tires for quality and safety standards.
- Assisted customers with tire selection and installation.
- Operated tire changing and balancing equipment efficiently.
- Maintained a clean and organized work environment.
- Educated customers on proper tire care and maintenance practices.
- Managed quality control and maintained high level of customer satisfaction.
Professional Driver
Spartan Trucking
Kilgore
01.2014 - 01.2024
- Operated commercial vehicles in compliance with safety regulations and company policies.
- Conducted pre-trip inspections to ensure vehicle readiness and safety compliance.
- Managed delivery schedules and routes to optimize efficiency and punctuality.
- Maintained accurate logs of hours driven, routes taken, and cargo transported.
- Communicated with dispatch regarding route changes, delays, and vehicle issues.
- Adhered to all local traffic laws while driving on various road conditions.
- Performed daily pre-trip inspections of vehicles including tires, lights and brakes.
- Adhered to company policies and procedures while driving assigned vehicle.
- Oversaw meticulous logs of work and vehicle services, delivering over 2500 shipments punctually across five-state region, achieving 98% on-time delivery rate.
Technician
C & S Garage
Madisonville
10.2008 - 01.2014
- Diagnosed and repaired vehicles using specialized tools and equipment.
Maintained vehicles through tasks such as oil changes and brake jobs.
Serviced complete electronic systems, ensuring functionality and reliability.
Replaced worn parts on engines, transmissions, and electronic components. - Performed routine maintenance on various vehicle models and systems.
- Maintained a clean and organized workspace adhering to safety standards.
- Assisted customers by explaining repair processes and addressing inquiries.
- Conducted thorough inspections to identify potential mechanical failures early.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Replaced defective components or parts as needed.
- Managed quality control and maintained high level of customer satisfaction.
- Followed safety practices to safeguard against injury and damage to property.
Skills
- Tire inspection
- Equipment calibration
- Diagnostic testing
- Vehicle maintenance
- Brake inspection
- Customer relationship management
- Safety compliance
- Delivery logistics
- Problem solving
- Effective communication
- Attention to detail
- Quality control
- System troubleshooting
- Time management
Timeline
Technincian
National Tire and Battery
02.2024 - Current
Professional Driver
Spartan Trucking
01.2014 - 01.2024
Technician
C & S Garage
10.2008 - 01.2014