JOHN WATKINS
Las Vegas
Summary
Results-driven managerial professional with a proven track record of optimizing operational efficiency and leading teams to success. Renowned for fostering a collaborative environment that enhances productivity and drives consistent results. Skilled in navigating dynamic business challenges through strategic problem-solving and exceptional communication. Committed to continuous improvement and innovation, ensuring alignment with organizational goals and delivering impactful outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Twin Peaks
Boardman, OH
08.2023 - 02.2026
- Directed daily operations to optimize service efficiency and customer satisfaction.
- Implemented staff training programs to enhance team performance and service quality.
- Developed promotional strategies that increased foot traffic and revenue growth.
- Analyzed sales data to identify trends and inform operational adjustments.
- Ensured compliance with health and safety regulations, maintaining a safe dining experience for guests.
- Handled cash accurately and prepared deposits.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Motivated, trained, and disciplined employees to maximize performance.
Food & Beverage Manager
Youngstown Country Club
Youngstown, OH
01.2020 - 08.2023
- Directed all food and beverage operations for a private, member-owned country club
- Oversaw dining rooms, bar service, banquets, weddings, and golf outings
- Delivered high-touch, personalized service to members and guests
- Managed FOH, bar, and banquet staff hiring, training, and scheduling
- Controlled food, beverage, and labor costs while maintaining service standards
- Ensured compliance with health codes and alcohol regulations
Assistant General Manager
The Cheesecake Factory
Cleveland, OH
09.2018 - 12.2019
- Supported operations of a high-volume, full-service restaurant generating $1M+ annually
- Supervised and developed large FOH and BOH teams
- Led guest service, food safety, and operational training initiatives
- Improved margins through inventory control and labor optimization
- Assisted GM with scheduling, KPIs, and P&L; oversight
- Oversaw inventory management, ensuring stock levels met demand without excess waste.
- Cultivated a positive work environment, enhancing employee engagement and retention rates.
Hotel & Beverage Operations Manager
MGM Resorts International
Las Vegas, NV
03.2016 - 09.2018
- Managed hotel and beverage operations within a luxury resort environment
- Oversaw multiple high-volume bars, lounges, and guest service departments
- Led and developed 50+ employees across departments
- Reduced operating and beverage costs by 15%
- Ensured compliance with gaming, liquor, and safety regulations
Casino Restaurant Outlets Manager
Caesars Entertainment
Las Vegas, NV
01.2015 - 03.2016
- Directed daily operations for multiple casino restaurant outlets
- Managed staffing, scheduling, budgets, and guest satisfaction
- Implemented service standards and upselling strategies
- Coordinated with culinary teams to improve execution
- Maintained strict health and safety compliance
Education
High School Diploma -
Cardinal Mooney
Youngstown, OH06-2007
Skills
- Private Club & Resort Operations
- Member & Guest Experience
- Banquets & Events
- P&L; & Budgeting
- Food & Beverage Cost Control
- Staff Leadership
- Inventory & Vendor Management
- Compliance & Safety
- Staff management
- Inventory control
- Operations management
- Staff development
Certification
- Casino Resort Hospitality & Beverage Management
- ServSafe Food Safety
- Responsible Alcohol Service
Timeline
Assistant General Manager
Twin Peaks
08.2023 - 02.2026
Food & Beverage Manager
Youngstown Country Club
01.2020 - 08.2023
Assistant General Manager
The Cheesecake Factory
09.2018 - 12.2019
Hotel & Beverage Operations Manager
MGM Resorts International
03.2016 - 09.2018
Casino Restaurant Outlets Manager
Caesars Entertainment
01.2015 - 03.2016
High School Diploma -
Cardinal Mooney
FOOD & BEVERAGE OPERATIONS EXECUTIVE
- Country Clubs | Resorts | Private Hospitality | Restaurants
- Hospitality leader with 10+ years of experience managing food, beverage, and service operations in private clubs, luxury resorts, casino environments, and high-volume restaurants.