J. Reed Watson
Payson,AZ
Summary
Dynamic leader with a proven track record at WAFD Bank, enhancing client relationships and driving financial success. Expert in developing leadership skills among professionals and excelling in diverse roles from education to marketing. Employs exceptional communication skills and a results-driven approach, achieving significant customer satisfaction and engagement. Skilled in comprehensive marketing and educational strategies, demonstrating a blend of empathetic leadership and strategic insight.
Overview
21
21
years of professional experience
Work History
Select Banking Relationship Manager
WAFD Bank
Payson, AZ
07.2022 - Current
- Strengthened client relationships by teaching leadership classes that have helped Personal Bankers become better sales and financial advisor professionals.
- Managed over 100 "high dollar" customers in a pipeline that averages above $50 million.
- Developed and taught course work for a leadership program to develop skills in the rising group of leaders in our bank.
- Spoke at many public speaking engagements as a motivational speaker, including Chambers of Commerce, Nonprofit organizations, and Business Roundtables.
Middle School Social Studies Teacher
Rim Country Middle School
Payson, AZ
01.2021 - 05.2022
- Devised lesson plans reflecting student educational, cultural and language diversity.
- Developed strong rapport with students by creating an inclusive classroom environment that encouraged participation from all learners.
- Evaluated student performance using district-wide standardized tests as well as formative assessments designed specifically for social studies content knowledge.
- Implemented differentiated instruction strategies to accommodate varying learning styles and abilities within the classroom.
General Manager
Garvin's RV & Adventures
Payson, Arizona
03.2019 - 01.2021
- Developed customer service engagement strategies for sales, service and parts departments
- Managed staffs of sales and service departments
- Wrote initial RV business plan for bank and investors
- Oversaw inventory management, pricing points, budget, and financing
- Implemented property enhancement and renovations
- Grew customer relations through networking with RV industry companies
- Planned and executed recreational plans for customers that included specific and personalized adventures
Marketing Director
Pro Drain & Rooter Service
Beaverton, OR
11.2011 - 03.2019
- Built strong relationships with industry professionals and influencers.
- Developed comprehensive marketing plans in alignment with overall business goals and objectives.
- Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.
- Directed trade show participation, maximizing exposure for company products and services.
- Created incentive plans to motivate and inspire plumbers and drain cleaners
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Optimized digital marketing efforts for increased online presence and customer engagement.
State Trooper
AZ Department of Public Safety
Payson, AZ
09.2007 - 04.2010
- Exercised sound judgment under high-pressure situations, making critical decisions that protected lives and property.
- Promoted positive image of the department by maintaining a high level of professionalism and integrity in all interactions with the public.
- Promoted safe driving conditions by quickly identifying and removing disabled vehicles and obstructions from roadways.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Conducted detailed investigations, gathering evidence, and interviewing witnesses for successful case resolution.
- Assessed potentially dangerous situations quickly, implementing appropriate actions to mitigate risks while ensuring public safety at all times.
- Testified in court proceedings, presenting accurate facts and evidence to assist in the prosecution of offenders.
Police Officer
Payson Police Department
Payson, AZ
01.2005 - 09.2007
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Conducted regular equipment inspections and maintained inventory control for optimal operational effectiveness.
- Participated in ongoing professional development courses maintaining up-to-date knowledge on best practices within SWAT operations.
Education
Bachelor of Arts - Business Economics
University of San Diego
San Diego, CA12.1993
Skills
- Empathetic and servant leader
- Excellent motivational teacher of positive mindset and the power of perspective
- Professional and successful law enforcement officer
- Skilled investigator that thrives on discovering hard to find facts and perspectives
- Results driven and highly motivated to provide customers with highest potential satisfaction
- Highly capable at deciphering the entire picture and consider all contributing factors
- Excellent verbal and written communication skills
Languages
Spanish
Full Professional
Football & Basketball Coach
High School and Middle School football and basketball coach for over 10 years in both Vernonia, OR and Payson, AZ. Currently work as an Assistant Varsity coach on the Payson High School football team for receivers. And an Assistant Varsity coach on the PHS basketball team.
Timeline
Select Banking Relationship Manager
WAFD Bank
07.2022 - Current
Middle School Social Studies Teacher
Rim Country Middle School
01.2021 - 05.2022
General Manager
Garvin's RV & Adventures
03.2019 - 01.2021
Marketing Director
Pro Drain & Rooter Service
11.2011 - 03.2019
State Trooper
AZ Department of Public Safety
09.2007 - 04.2010
Police Officer
Payson Police Department
01.2005 - 09.2007
Bachelor of Arts - Business Economics
University of San Diego