Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Webb

Tyler,TX

Summary

Strategic Information Technology Executive skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 30-year record of building positive relationships with internal and external stakeholders.

Overview

35
35
years of professional experience

Work History

Head of Information Technology

John Soules Foods
10.2021 - Current
  • Responsible for all areas of information technology within a $1B privately owned food manufacturing company
  • The company has three large manufacturing facilities, a corporate office, and multiple distribution warehouses
  • Accomplishments include educating and emphasizing an ITIL focus, redesigning and upgrading the corporate network, strengthening information security profile, implementing patching cadence, developing and strengthening IT policies, transforming and removing risks from Scan Gun application support, implementing a new Financial Data Mart and assuming responsibility for Tableau reporting environment, strengthening IT talent, rolling out project management portfolio management and project governance process, improving ticketing and metrics tools for Service Desk team, improving communication and partnership with business leaders, initiating quarterly executive IT Readout, initiating quarterly IT check-ins with each business functional area, implementing vastly improved cellular coverage within each facility, instituting a knowledge transfer effort to reduce the number of single-threaded subject matter experts, implementing asset management and tracking process, and rolling out disaster recovery capability.

Vice President of Information Technology

Hanger Inc.
10.2016 - 11.2021
  • Overall IT leadership responsibility for Infrastructure, e-commerce, Enterprise Applications, BI/Data Warehouse, Project Management Office, and Enterprise Architecture
  • Managed and nurtured key business partner relationships, oversaw annual PCI, HIPPA assessments, Penetration Testing, and necessary remediation efforts, led effort to modernize enterprise data warehouse and develop sophisticated interactive BI reporting capabilities, established digital journey roadmap, led annual IT operating budget and Long-Range Planning process, established digital marketing capabilities within IT organization, created an improved business partnership culture in driving digital transformation and systems support efforts, implemented three new Magento-based eCommerce stores, supported numerous legacy and custom-built applications, integrations, and reporting solutions, led enterprise application rationalization initiative, and established and rolled out improved processes and methodologies to ensure ITGC compliance.

Vice President of Information Technology

Bob Evans Inc.
01.2013 - 01.2016
  • Overall leadership responsibility for an information technology team providing exceptional service to a $1.8B restaurant and food products company
  • IT organization supported over 650 restaurants, 4 food manufacturing plants, and 35,000 employees
  • Responsible for implementing and supporting 50+ modules of Oracle EBS 12.2.4, evaluating, selecting, and implementing ADP for Payroll, Garnishments, and Tax Filing solutions, leading overall technology architecture, transitioning the organization to ITIL, greatly improving IT general control compliance, upgrading the IT operating model, evaluating, selecting, implementing, and deploying NCR Aloha Point of Sale solution, designing and implementing Point to Point Credit Card Encryption and EMV payment devices.

Executive Director - Enterprise Applications & Business Intelligence

FedEx Corporation
01.2010 - 01.2013
  • Led a global organization of over 125 employees, implemented and supported multiple global PeopleSoft 9.1 enterprise solutions, implemented SaaS solutions supporting Sales, Compensation, Recruiting, Learning Management, Survey, Safety, Benefits Administration, and Performance Management, oversaw infrastructure design, configuration, installation, and support, co-chaired Enterprise Application Architecture Standards Board, led FedEx's efforts to transition to a managed service model for offshore application dev and support, evaluated, selected, contracted, and managed the engagement of multiple integration partners.

Executive Director IT

Kaiser Permanente
01.2007 - 01.2010
  • Led enterprise transformation effort to consolidate/integrate over 100 legacy Finance and Supply Chain systems onto a single, standardized PeopleSoft ERP platform, managed infrastructure, executive and stakeholder engagement and reporting, established and maintained program roadmap, business case refresh and benefits realization, handheld application configuration and device management, imaging platform and chart field translation toolset, integration, analytics, legacy system remediation, business case, strategy, value realization, regional engagement management, implementation partner selection and management, design, solutioning, configuration management, data readiness, development, conversion, cutover, scope alignment and management, non-prod infrastructure, and production support.

Vice President / CIO - North American IT

Brink's, Inc.
01.2003 - 01.2007
  • Overall leadership responsibility for North American IT, implemented and supported multiple enterprise solutions, oversaw infrastructure design, configuration, installation, and support, transitioned the organization to ITIL utilizing ServiceNow as our ITSM tool, greatly improved IT general control compliance, upgraded the IT operating model, evaluated, selected, implemented, and deployed NCR Aloha Point of Sale solution, designed and implemented Point to Point Credit Card Encryption and EMV payment devices.

Sr. Manager, Enterprise Applications

Frontier Communications
01.1999 - 01.2002
  • Overall leadership responsibility for enterprise applications, implemented and supported multiple enterprise solutions, oversaw infrastructure design, configuration, installation, and support.

Director, Enterprise Applications

EDS
01.1990 - 01.1999
  • Overall leadership responsibility for enterprise applications, implemented and supported multiple enterprise solutions, oversaw infrastructure design, configuration, installation, and support.

Education

AAS - Computer Science

Watterson College
Louisville, KY

Systems Engineer Development (SED) Program -

EDS

Operations Development Program -

EDS

Skills

  • APPLICATION DEVELOPMENT
  • ERP IMPLEMENTATION AND SUPPORT
  • LEADERSHIP
  • BUDGETING
  • STRATEGIC PLANNING
  • CYBER SECURITY
  • TEAM BUILDING
  • INFRASTRUCTURE
  • RFP
  • ENTERPRISE ARCHITECTURE
  • DISASTER RECOVERY
  • PMO
  • BUSINESS INTELLIGENCE
  • ENTERPRISE TRANSFORMATION
  • VENDOR MGT
  • Application management

Timeline

Head of Information Technology

John Soules Foods
10.2021 - Current

Vice President of Information Technology

Hanger Inc.
10.2016 - 11.2021

Vice President of Information Technology

Bob Evans Inc.
01.2013 - 01.2016

Executive Director - Enterprise Applications & Business Intelligence

FedEx Corporation
01.2010 - 01.2013

Executive Director IT

Kaiser Permanente
01.2007 - 01.2010

Vice President / CIO - North American IT

Brink's, Inc.
01.2003 - 01.2007

Sr. Manager, Enterprise Applications

Frontier Communications
01.1999 - 01.2002

Director, Enterprise Applications

EDS
01.1990 - 01.1999

AAS - Computer Science

Watterson College

Systems Engineer Development (SED) Program -

EDS

Operations Development Program -

EDS

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John Webb