High-performing District Manager with over 6 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
• Execute daily work by following audit procedures including gathering of
documentation, interviewing business groups and personnel, and performing
analytical reviews of transactional information
• Identify audit issues and determine corrective actions to resolve the issues
• Upload information and prepare workpapers to substantiate audit work
• Organize and lead meetings to gather information, provide training, and disseminate
audit results and corrective actions
• Develop an understanding of audit approach, methodology, and tools
• Managing multiple projects daily at various stages of development
• Drive Service excellence by ensuring daily and nightly completion of resident doorstep trash/ recycle/ compost pick-up for assigned communities
analytical reviews of transactional information
• Create a scheduling plan in partnership with your Operations Manager based off monthly and weekly trash workload.
• Comply with, promote, and train Service Valets on collection policies and procedures.
•Drive system (iValet) compliance through consistent communication, training, and development of all service Valets
•Plan and manage the collection process by fully utilizing the tools provided to ensure budget targets are achieved and client requirements are met.
•Track nightly performance against key performance indicators (KPI's) and contribute to service transformation and business growth by recommending productivity improvements