John Weidman
Rochester,WA
Summary
I feel I would be a great candidate as have been an active member of the Insurance Services Safety Committee since 2006. As a member of the committee we review SHIRTS reports looking for trends in injuries and developing accident prevention programs. My training in legislative bill analysis would be useful in analyzing any and all bills that may impact Internal Safety and Health. I have an ability of bringing people with different backgrounds together to foster a collaborative approach at addressing and resolving complex issues. My background in the fire service and working as an Operations Manager, would be a perfect fit in leading the Internal Safety and Health team. Seasoned Operations Manager and talented leader with [Number] years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
19
19
years of professional experience
1
1
Certification
Work History
DSA2 Operations Manager
Department Of Labor And Industries
05.2020 - Current
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Facilitated smooth collaboration between departments through clear communication channels.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Analyzed Legislative bills impacting Insurance Services, occasionally reviewing other department's analysis into one Enterprise bill analysis
EMT Instructor
Thurston County Medic One
01.2013 - 12.2020
- Instructed students in life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.
- Assuring students upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
- Taught students to develop strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
- Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Promoted community health by participating in public outreach initiatives such as CPR classes and first aid demonstrations.
Claim Unit Supervisor
Department Of Labor And Industries
08.2014 - 04.2020
- Played a key role in successful change management initiatives by effectively communicating benefits of new procedures to staff members while addressing any concerns raised during implementation stages.
- Enhanced customer satisfaction rates by addressing inquiries and resolving issues in a timely manner.
- Developed a positive work culture with a strong emphasis on collaboration, innovation, and continuous improvement.
- Discussed staff development and training needs and provided schedule of continuing education opportunities.
- Mentored newly hired employees, helping them acclimate quickly to the company culture and job responsibilities.
- Proactively identified areas of improvement within the unit, implementing corrective actions to prevent future issues from arising.
- Maintained high standards of safety compliance by enforcing workplace policies and conducting regular safety inspections/training sessions.
- Facilitated ongoing professional development opportunities for team members, fostering an environment of growth and learning within the unit.
- Delivered consistent results by setting clear expectations and holding team members accountable for their performance.
- Boosted employee engagement levels through regular staff meetings, transparent communication, and recognition programs.
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews for staff.
Emergency Management Developmental Job Assignment
Department Of Labor And Industries
04.2019 - 02.2020
- Provided guidance on hazard mitigation strategies to agency officials, supporting informed decision-making processes.
- Evaluated performance of evacuation teams following drills, identifying areas for improvement and implementing corrective actions as needed.
- Oversaw inventory management of emergency supplies and equipment, ensuring adequate stock levels during critical situations.
- Promoted a culture of safety and preparedness within the department by regularly engaging management in discussions about emergency planning and response.
- Developed contingency plans for various disaster scenarios, ensuring a proactive approach to potential emergencies.
- Conducted regular reviews of emergency plans, making necessary updates to address changing conditions or new information.
- Inspected HQ facilities and equipment to determine operational and functional capabilities in emergency situations.
- Kept informed of activities or changes that could affect likelihood of emergencies, factors that could affect response efforts and details of plan implementation.
Claim Lead
Department Of Labor And Industries
12.2012 - 08.2014
- Trained staff on Lean methodologies, empowering employees to identify and address inefficiencies proactively.
- Facilitated value stream mapping sessions to understand current state conditions clearly before designing future-state improvements based on Lean principles fully aligned with business objectives.
- Assisted with regular gemba walks to observe operations firsthand, identifying areas where improvements could be made immediately or over time.
- Improved sustainability by coaching claim managers on standards, claims management and policy deployment implementation.
- Collaborated with other departments to optimize production workflows.
- Used problem-solving and issue-resolution skills to promptly and successfully address claim problems.
Coach/Mentor
Department Of Labor And Industries
10.2011 - 09.2012
- Utilized positive communication to encourage claim managers
- Analyzed and evaluated apprentice and trainee's performance to identify areas of improvement.
- Trained and mentored new coaches on fundamentals of coaching to apply best practices and strategies.
Claim Manager Level 2 and 3
Department Of Labor And Industries
11.2004 - 12.2009
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for peers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for co-workers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote fair claim resolution.
Firefighter Paramedic
City Of Reading
Education
No Degree - Pre-hospital Medicine/Paramedic
Reading Hospital Paramedic Program
Reading, PA08.1994
High School Diploma -
Daniel Boone High School
Birdsboro, PA06.1990
Skills
- Management for Performance
- Legislative bill analyst
- Lean methodologies bridging current states to future states
- Analyzing injury reports looking for trends to reduce employee risk
- Reviewing and interpreting RCWs and WACs
- Developing accident prevention programs
- Fostering and developing a safety culture
- Adult education skills to facilitate agency safety training programs
- Change management
- Coaching and mentoring a wide variety of adults
Certification
Journeyman Worker's Comp Adjudicator
Stop the Bleed Instructor
Incident Management Series
Fire Service Instructor 1
Timeline
DSA2 Operations Manager
Department Of Labor And Industries
05.2020 - Current
Emergency Management Developmental Job Assignment
Department Of Labor And Industries
04.2019 - 02.2020
Claim Unit Supervisor
Department Of Labor And Industries
08.2014 - 04.2020
EMT Instructor
Thurston County Medic One
01.2013 - 12.2020
Claim Lead
Department Of Labor And Industries
12.2012 - 08.2014
Coach/Mentor
Department Of Labor And Industries
10.2011 - 09.2012
Claim Manager Level 2 and 3
Department Of Labor And Industries
11.2004 - 12.2009
Firefighter Paramedic
City Of Reading
No Degree - Pre-hospital Medicine/Paramedic
Reading Hospital Paramedic Program
High School Diploma -
Daniel Boone High School
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