John Weisberg
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at PODS Moving & Storage, leveraging strong problem-solving and communication skills. Demonstrated ability to develop team agility and performance, achieving significant improvements in service delivery. Committed to upholding high safety and ethical standards, consistently driving positive outcomes and fostering professional growth. Safety-focused individual possessing outstanding driving record. Proactive, reliable, and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.
Overview
9
9
years of professional experience
Work History
Caregiving
11.2023 - Current
Caring for Granddaughter
Warehouse Manager
PODS Moving & Storage
04.2018 - 11.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Driver
Windy Hill Foliage Inc.
06.2015 - 04.2018
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
Education
ASE Certified Master Technician - Automotive Mechanics
Nashville Auto/diesel Collage
Nashville, TN08.1985
Skills
- Respectful and Compassionate
- Time Management
- Problem-Solving
- Dependable and Responsible
- Multitasking and Organization
- Strong Ethics
- Flexible Schedule
- Verbal and written communication skills
- First aid and safety
Timeline
Caregiving
11.2023 - Current
Warehouse Manager
PODS Moving & Storage
04.2018 - 11.2023
Driver
Windy Hill Foliage Inc.
06.2015 - 04.2018
ASE Certified Master Technician - Automotive Mechanics
Nashville Auto/diesel Collage