John Wheeldon
Buena Park,CA
Summary
Conscientious field service technician with several-year background managing installation, repair and maintenance tasks. Talented at diagnosing errors and determining solutions. Accustomed to working flexible shifts and changing work schedules.
Overview
27
27
years of professional experience
Work History
Field Technician
Premium Lift Truck
Anaheim, CA
12.2023 - Current
- Troubleshot and resolved technical issues with customers over the phone or remotely in a timely manner.
- Created detailed service tickets to document customer information, problem diagnosis, resolution steps taken, and follow-up activities.
Field Technician
West Coast material Handling
Buena Park, CA
07.2021 - 09.2023
- Performed preventative maintenance on equipment and systems to ensure optimal performance. Troubleshooting ,Diagnose ,and repair Equipment. Maintain equipment longevity.
- Performed preventative maintenance on various types of equipment and machinery, including lubricating parts, changing filters, inspecting belts, and replacing worn components.
- Identified problems with equipment through visual inspection and diagnostic testing.
- Repaired or replaced defective parts using hand tools and power tools.
- Installed new or repaired parts, such as gears, shafts, bearings, valves, pumps, cylinders and other components.
Lead Field Technician
Pepa Material Handling
Whittier, CA
10.2015 - 07.2021
- Performed regular maintenance on equipment and machinery to ensure optimal performance.
- Researched and identified new technologies and techniques for improving field operations.
- Developed processes for efficient troubleshooting of customer issues in the field.
- Trained other technicians in best practices for installation, repair, and maintenance of equipment.
Shop Forman
Industrial Forklift of socal
Buena Park, CA
10.2013 - 10.2015
- Maintained a safe working environment by ensuring all tools, equipment, and machinery were in proper working order.
- Developed and implemented shop-wide safety policies and procedures.
- Coordinated with other departments to ensure that production goals were met on time.
- Monitored employee performance and provided feedback to improve productivity.
Shop Foreman
Scmh
Pico Rivera, CA
03.1998 - 04.2013
- Developed and implemented shop-wide safety policies and procedures.
- Maintained a safe working environment by ensuring all tools, equipment, and machinery were in proper working order.
- Coordinated with other departments to ensure that production goals were met on time.
- Monitored employee performance and provided feedback to improve productivity.f
- Assisted in troubleshooting electrical problems with machinery and equipment.
- Installed new machines and equipment according to manufacturer's instructions.
Education
GED -
Lakewood High School
Lakewood, CA01-1980
Skills
- Technical Analysis
- Instrumentation configuration
- Technical Support
- Component repair
- Equipment Installation
- System Upgrades
- Equipment Maintenance
- Performance Optimization
Timeline
Field Technician
Premium Lift Truck
12.2023 - Current
Field Technician
West Coast material Handling
07.2021 - 09.2023
Lead Field Technician
Pepa Material Handling
10.2015 - 07.2021
Shop Forman
Industrial Forklift of socal
10.2013 - 10.2015
Shop Foreman
Scmh
03.1998 - 04.2013
GED -
Lakewood High School
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