Direct Support Professional with expertise in communication and client care. Proven ability to enhance daily living experiences for individuals with disabilities through effective rapport building and a strong focus on safety awareness.
Overview
11
11
years of professional experience
Work History
Self Direction Direct Support Professional
Creative Living Solutions Inc.
Albany
01.2023 - Current
Facilitated communication between clients and healthcare professionals to ensure comprehensive care.
Provided direct care to individuals with intellectual and developmental disabilities, enhancing daily living skills.
Monitored client progress, documented observations, and reported significant changes to supervisor.
Maintained clean and organized environments to promote safety and client satisfaction.
Developed strong rapport with clients and families to foster trust and effective communication.
Assisted clients with daily living activities, including personal care and meal preparation.
Encouraged positive behavior by modeling appropriate responses and reinforcing desired actions.
Planned and coordinated outings based on individual preferences to enhance community integration.
Direct Support Professional
Family and Child Care
Schenectady
10.2020 - 01.2022
Supported individuals in daily living skills and personal development activities.
Facilitated social integration and community participation initiatives for clients.
Collaborated with multidisciplinary teams to devise individualized service plans.
Documented client progress and maintained precise records of services provided.
Implemented behavioral interventions to foster positive outcomes for clients.
Monitored activity levels to prevent sedentary behavior among participants.
Developed rapport with clients and families to ensure effective communication.
Conducted assessments of environmental safety during home visits.
Assistant Head Chef
Prospectors Restaurant
Schaghticoke
06.2019 - 03.2020
Coordinated daily kitchen operations to ensure efficient workflow.
Managed inventory levels, maintaining freshness and quality of ingredients.
Oversaw food preparation processes, ensuring high culinary standards.
Trained and mentored junior kitchen staff on culinary techniques and safety protocols.
Implemented strategies to reduce waste and enhance kitchen efficiency.
Collaborated with front-of-house staff to elevate customer service experience.
Ensured compliance with food safety and sanitation standards in the kitchen.
Participated in weekly meetings with Executive Chef to assess progress.
Package Handler
FedEx
East Greenbush
12.2018 - 06.2019
Loaded and unloaded packages efficiently to uphold workflow integrity.
Sorted packages by size and destination to ensure accurate deliveries.
Operated warehouse equipment safely for effective package transport.
Collaborated with team members to enhance package handling processes.
Maintained organized work areas to comply with safety standards.
Followed safety protocols to reduce workplace accidents and injuries.
Assisted in loading delivery trucks with prepared packages for timely dispatch.
Inspected packages for damages, documenting any issues immediately.
Package Handler
UPS
Latham
07.2018 - 12.2018
Efficiently loaded and unloaded packages to ensure seamless workflow.
Sorted packages by size and destination to enhance delivery accuracy.
Operated warehouse equipment safely, transporting packages with precision.
Followed safety protocols rigorously, minimizing workplace accidents.
Assisted in loading delivery trucks with prepared packages to streamline dispatching.
Utilized handheld scanners for sorting and scanning packages by destination and service type.
Maintained a clean work environment by removing debris from loading dock.
Reported lost or damaged items promptly to supervisors for immediate resolution.
Stocker
Shop N Save Supermarket
Schaghticoke
06.2017 - 05.2018
Stocked shelves with products to ensure customer availability and satisfaction.
Organized backroom inventory for efficient retrieval and streamlined restocking processes.
Assisted customers in locating items and provided accurate product information.
Maintained cleanliness and orderliness of sales floor and storage areas to enhance safety.