Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

John Williams

Mount Ephraim,NJ

Overview

23
23
years of professional experience

Work History

Regional Leader (District Manager)

Rite Aid
01.2014 - 02.2024
  • Progressed from a Store Manager to a District Manager in 3 years. Piloted a Market Manager position before the move to DM.
  • Directed performance metric tracking for 28 retail stores across South New Jersey, managing $60M+ in annual front-end sales.
  • Introduced customer centric initiatives that resulted in a 15% improvement in customer experience scores, positioning as the top performer in the Division.
  • Optimized inventory levels through data analysis and forecasting models, resulting in a 25% reduction in district overstock.
  • Promoted collaborative knowledge transfer among District Managers during regional meetings, one specific initiative directly contributed to a substantial 70% increase in toy category sales.
  • Analyzed financial performance of district stores, pinpointing cost-saving opportunities and implementing strategies that led to a 3.5% YoY sales increase and a 15% reduction in expenses during FY24.
  • Cultivated a coaching culture, resulting in significant career progressions within the team; guided 3 assistant managers to become store managers and 1 store manager to an esteemed regional asset protection leadership role.
  • Led efforts to maintain a stellar 93% employee retention rate for store managers over a 3-year period, demonstrating an unwavering commitment to talent retention and cultivating a supportive workplace ambiance.
  • Accomplished a perfect 100% compliance rate on the company's weekly checklist for 52 consecutive weeks, ensuring adherence to all regulatory standards and protocols.
  • Executed budget oversight, ensuring strict adherence to financial parameters for 3 consecutive years; adeptly managed resources to deliver substantial cost savings, averaging $16,000 in reduced payroll expenditure annually.
  • Obtained a division leading 92% participation rate and secured highest employee appreciation score of 94% in most recent company survey through strategic engagement initiatives and fostering a positive work culture.

Store Manager

Walgreens
01.2001 - 12.2013
  • Managed store operations to maintain optimal cleanliness and safety standards; enforced health protocols and conducted daily sanitation audits, achieving 100% compliance for 5 consecutive years.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Enhanced sales performance through innovative visual merchandising displays, leading to consistent top 3 ranking in district sales performance.
  • Orchestrated immersive onboarding experiences for incoming staff, equipping the employees with the necessary skills and knowledge to surpass performance benchmarks and improve time-to-proficiency by 30%.

Education

Some College (No Degree) - Pre-Medicine

Penn State University

Skills

  • Team Leadership and Motivation
  • Store Operations Management
  • Customer Support and Complaint Resolution
  • Multi-Unit
  • Multitasking
  • Visual Merchandising
  • Budgeting and Financial Analysis
  • Performance Management
  • Internal and External Communications
  • Staff Training and Development

Accomplishments

  • Collaborated with a team of 12 associates across diverse departments in devising and implementing a targeted plan to optimize PI accuracy within store operations; efforts yielded and impressive 18% improvement company wide.
  • Directed Shrink reduction efforts for 5 consecutive years by executing zero counts and streamlining inventory management tasks, resulting in a 62.5% decrease in the store's shrink result.
  • Teamed up with the Divisional Asset Protection Leader to produce an impactful training video on inventory management best practices.
  • Piloted an initiative by co-running a district of 5 stores alongside Store Manager role; pivotal in establishing a novel market manager position to drive company growth and efficiency.

Timeline

Regional Leader (District Manager)

Rite Aid
01.2014 - 02.2024

Store Manager

Walgreens
01.2001 - 12.2013

Some College (No Degree) - Pre-Medicine

Penn State University

Similar Profiles

CREATE PROFILE
John Williams