John Williams
Felton,DE
Summary
Accomplished Residential Counselor with a proven track record at Center For Youth And Family Services, adept in de-escalation techniques and crisis prevention. Enhanced resident wellbeing and reduced behavioral incidents significantly. Skilled in empathetic communication and crisis counseling, fostering client growth and safety. Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.
Overview
12
12
years of professional experience
Work History
Residential Counselor
Center For Youth And Family Servies
02.2009 - 10.2020
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Facilitated group counseling sessions to help clients address issues of substance abuse, anger management and interpersonal relationships.
- Assisted residents in achieving personal goals by facilitating access to community resources and services.
Certified Reciprocal Alcohol and Drug Counselor
Freedom House
03.2009 - 09.2016
- Collaborated with multidisciplinary teams to develop comprehensive care plans addressing clients'' needs holistically.
- Improved client engagement in treatment through active listening, empathy, and rapport-building skills.
- Served as a mentor new staff members helped them acclimate successfully within the organization.
- Facilitated group therapy sessions focusing on addiction education, coping strategies, and relapse prevention techniques.
- Assisted clients in developing actionable goals for personal growth and sobriety maintenance throughout the treatment process.
- Enhanced client recovery by implementing evidence-based counseling techniques and individualized treatment plans.
Education
Associate of Arts - Elementary Education
06.1972
Skills
- De-Escalation Techniques
- Boundaries Establishment
- Client Advocacy
- Supply Replenishment
- Client Transportation
- Safety Management
- Mental Health Disorders
- Crisis Counseling
- Incident Reporting
- Crisis Prevention Intervention
Art and Music
Graduated the high school of art and Design where i learned commercial art , Display art and Illustration.
Timeline
Certified Reciprocal Alcohol and Drug Counselor - Freedom House
03.2009 - 09.2016
Residential Counselor - Center For Youth And Family Servies
02.2009 - 10.2020
Hunter College of The City University of New York - Associate of Arts, Elementary Education
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