John Williams
MI - Woodhaven
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Warranty Resident Engineer
Ford Motor Company
12.2021 - 06.2023
- Investigated supplier field conditions and responded quickly to any issues or changes in scope of work.
- Performed quality assurance and quality control reviews of supplier's APQP, MSA, Control Plans, and PPAP documents.
- Provided technical assistance in resolving disputes between Assembly Plant and Supplier Plant parties.
- Completed frequent supplier warranty data reports and daily documentation for assigned projects.
Capacity Study Engineer
Ford Motor Company
03.2019 - 12.2021
- Buyer for Capacity Studies for SUV & Truck programs.
- Work with Capacity planning to plan GCP/MCPV studies to support vehicle uplifts and mix rate changes.
- Coordinate & Lead vetting meetings to confirm funding requests from supply base.
- Consolidate funding response and report out Capacity Study status to Senior management.
- Gain Disposition of funding requests with the CPAT team.
Supplier Technical Engineer
Ford Motor Company
06.2013 - 03.2020
- Analyzed supplier's APQP, PPAP, Control Plans, MSA, Customer Concerns to meet Ford's requirements and designed functional specifications.
- Provided technical support to supply base onsite and over the phone or through email.
- Monitored system performance using various toolsets to identify areas of improvement.
- Assisted with implementation and management of quality operation systems.
- Provided technical support in root cause failure analysis for significant production issues and investigations.
- Coordinated activities with suppliers and set up cross-functional meetings to resolve open customer concerns,
Quality Assurance Supervisor
Ford Motor Company
01.2012 - 12.2019
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Monitored product standards and quality-control programs.
- Analyzed quality and performance data to support operational decision-making.
- Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
Incoming Quality Supervisor
Ford Motor Company
01.2010 - 05.2013
- Served as point of contact for individuals seeking Stamping Quality warranty information and worked to resolve customer conflicts and product issues.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Science - Manufacturing Engineering
Rochester Institute of Technology
Rochester, NY03.1993
Associate of Applied Science - Materials Science
Erie Community College
06.1989
Skills
- APQP
- PPAP
- MSA
- 8D
- SPC
- Green Belt Certified
- Site inspections
- Problem Resolution
- Teamwork and Collaboration
- Critical Thinking
- FEA and Failure Analysis
- Verbal and Written Communication
- Quality Assurance Controls
Timeline
Warranty Resident Engineer
Ford Motor Company
12.2021 - 06.2023
Capacity Study Engineer
Ford Motor Company
03.2019 - 12.2021
Supplier Technical Engineer
Ford Motor Company
06.2013 - 03.2020
Quality Assurance Supervisor
Ford Motor Company
01.2012 - 12.2019
Incoming Quality Supervisor
Ford Motor Company
01.2010 - 05.2013
Associate of Applied Science - Materials Science
Erie Community College
Bachelor of Science - Manufacturing Engineering
Rochester Institute of Technology
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