John Willis
Carpenter
Centralia,IL
Summary
Dynamic and detail-oriented professional with experience at Gilster-Mary Lee, excelling in quality assurance and time management. Proven track record of enhancing customer satisfaction through meticulous packing and efficient workflow optimization. Skilled in chemical handling and waste management, consistently achieving high accuracy in fast-paced environments.
Overview
2013
2013
years of professional experience
Work History
Tower Cleaner
Gilstet
- Maintained clean, neat and organized stockroom for easy access to goods.
- Kept accurate inventory records on stock levels and warehouse locations for tracking purposes.
- Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
- Initiated proof of delivery documents to trace lost shipments.
Supervisor of Bagging Room
Monsanto
08.2010 - 06.2012
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Forklift Driver / Supervisor
Monsanto
01.2010 - 06.2012
- Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
- Demonstrated compliance with company policies and procedures, reinforcing a safe and productive work environment.
- Transported goods between warehouse locations according to shipment and storage needs.
- Participated in routine safety training sessions to stay current on best practices within the industry.
- Handled multiple tasks simultaneously to maximize work efficiency.
- Safely transported valuable goods while adhering to safety protocols and procedures.
- Safely operated lift beams, swivel-hooks, hoists and forklifts.
- Conducted regular maintenance checks on forklift equipment, ensuring proper functionality and longevity.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Assisted with inventory management tasks for optimal space utilization and product accessibility.
- Optimized storage layouts by reorganizing pallets for easier access and improved workflow.
- Loaded and unloaded trucks with precision, minimizing damage to products during transport.
- Maintained cleanliness of the warehouse area by disposing of waste materials and keeping aisles clear of obstructions.
- Aided in maintaining accurate records of incoming and outgoing shipments through diligent documentation efforts.
- Located proper slots on storage racks and set pallets in place with forklift.
- Expedited order fulfillment processes by swiftly moving items from storage areas to shipping docks when needed.
- Examined shipments for quality and accuracy.
- Contributed to a positive workplace culture by demonstrating strong teamwork skills and consistently displaying a professional attitude.
- Trained new employees on proper forklift operation, contributing to a safer work environment.
- Assisted management with periodic physical inventory counts, ensuring data accuracy for better decision-making purposes.
- Completed daily inspections of the warehouse area to identify potential hazards or issues needing attention.
- Reduced loading times with efficient packing strategies that maximized available truck space.
- Loaded warehouse trailers using Type forklift.
- Unloaded trucks and rail cars and moved materials to staging area.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Communicated with floor managers to determine merchandise placement.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
- Weighed materials or products to record weight or other production data on tags or labels.
- Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
- Turned valves and opened chutes to dump, spray or release materials from dump cars or storage bins into hoppers.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Packing
Gilster-Mary Lee
01.2009 - 11.2010
- Improved customer satisfaction by accurately selecting and packing grocery items according to order specifications.
- Maximized packing speed by consistently staying focused on tasks while maintaining high accuracy levels.
- Increased overall workplace efficiency with proactive problem-solving skills related to book packing challenges.
- Enhanced packing efficiency by optimizing workflow and properly organizing materials.
- Balanced speed with accuracy when selecting items for shipment, ensuring no errors were made that could lead to customer dissatisfaction or returns.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Proved successful working within tight deadlines and a fast-paced environment.
- Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
- Increased customer satisfaction by ensuring packages were securely sealed and labeled correctly.
Education
Associate of Applied Science - Applied Science
Kaskaskia College
Shattic Rd Centralia, Il 6280106.2012
High School Diploma - Basic Dyudirs
Carlyle High School
Carlyle, IL06.1989
Skills
Housekeeping
Timeline
Supervisor of Bagging Room
Monsanto
08.2010 - 06.2012
Forklift Driver / Supervisor
Monsanto
01.2010 - 06.2012
Packing
Gilster-Mary Lee
01.2009 - 11.2010
Tower Cleaner
Gilstet
Associate of Applied Science - Applied Science
Kaskaskia College
High School Diploma - Basic Dyudirs
Carlyle High School