Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Wilson

Boutique Team Leader
Homewood,AL

Summary

Accomplished Boutique Leader proficient in managing boutique operations and teams with forward-thinking and creative mindset. Skilled in merchandising and promoting products to consumers and building long-lasting relationships.

Overview

4
4
years of post-secondary education
3
3
years of professional experience

Work History

Boutique Team Leader

Francesca's
Tuscaloosa, AL
01.2021 - Current
  • Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
  • Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
  • Kept morale high with high-energy, collaborative leadership style, regularly incorporating employee feedback and tapping employees for important projects.
  • Oversaw merchandising strategies to effectively showcase products with eye-catching displays.
  • Managed team of 7-9 part-time team members, including training new workers and monitoring performance.
  • Prioritized helping customers over completing other routine tasks in store.
  • Arranged special marketing initiatives to successfully increase sales by over 30% in just 5 months.

Assistant Boutique Team Leader

Francesca's
Hoover, AL
08.2020 - 01.2021
  • Led the team through the Holiday Season at the highest volume store in the state and district.
  • Developed solid professional relationships to broaden efficiency of the store.

Key Holder

Francesca's
Hoover, AL
11.2019 - 08.2020
  • Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures.

Barista Trainer

Starbucks
Various Cities, AL
08.2018 - 05.2020
  • Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
  • Customized training strategies based on individual barista knowledge, experience and strengths.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Education

High School Diploma -

Calera High School
Calera, AL
08.2014 - 05.2018

No Degree - Music Education

University of Montevallo
Montevallo, AL

Skills

    Merchandising

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Timeline

Boutique Team Leader

Francesca's
01.2021 - Current

Assistant Boutique Team Leader

Francesca's
08.2020 - 01.2021

Key Holder

Francesca's
11.2019 - 08.2020

Barista Trainer

Starbucks
08.2018 - 05.2020

High School Diploma -

Calera High School
08.2014 - 05.2018

No Degree - Music Education

University of Montevallo
John WilsonBoutique Team Leader