John Wilson
Williamsburg,Virginia
Summary
Currently a dedicated Corporate Security professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I was also a Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Overview
6
6
years of professional experience
Work History
Watch Commander
Allied Universal Security Services
Richmond, Virginia
03.2019 - Current
- Conducted and participated in collective management meetings supporting security for multiple locations.
- Mentored new communication specialists and provided on the job training.
- Oversaw and conduct monitoring and surveillance via NC4, WorldCue, social media and news, in support of global security awareness supporting corporate employees, customers and properties.
- Monitored multiple physical sites and alarm systems via MaxPro and Pro Watch.
- Handled and managed all communication protocols via Everbridge per emergency mass notification management.
- Developed and managed post order manuals and quality checked reports in preparation for approval.
- Handled both emergency and non-emergency communications for business clients and officers.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Handled administrative requirements, maintained records and submitted operational reports.
Correctional Officer
Pamunkey Regional Jail
Hanover, Virginia
03.2017 - 10.2018
- Monitored and patrolled the jail facility to ensure a secure and stable environment was maintained
- Conducted cell searches to prevent violence and maintain high security levels
- Reviewed incidents and conducted investigations regarding offenders’ behaviors, etc.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Booked new inmates into facility and processed inmates for release.
- Completed intake paperwork, fingerprints and searches.
Police Communications Dispatcher
Kingsmill Resort
Williamsburg, Virginia
08.2015 - 03.2017
- Manage traffic control situations at the resort next to KMPD upon volunteering.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
Education
Bachelor of Science - Homeland Security and Emergency Management
Grand Canyon University
Phoenix, AZBachelor of Science - Criminal Justice
Old Dominion University
Norfolk, VABachelor of Arts - Criminal Justice
Shenandoah University
Skills
- Specialized Training/Experience
- Trained in crowd control and incident de-escalation
- Experienced with large groups and public communication
- Experienced with emergency response, hostage situations, and counterterrorism
- Trained in event management for both public and private sectors
- Defensive driving for transport vehicles
- Defensive tactics
- Proficient and experienced with firearms (shooting skills - 987 % target accuracy, 80% required)
- Experienced with use of Oleoresin Capsicum (OC Spray)
- Certified - CPR, AED, and Basic First Aid
- Contraband Searching
- Inmate Supervision
- Public Safety
- Head Counts
- Security Checks
- Nonviolent Intervention
- Crisis Prevention Intervention
- Microsoft Dynamics
- Equipment Dispatch
- Emergency Situations
- Information Security
- Critical Thinking
- Call Routing
Timeline
Watch Commander
Allied Universal Security Services
03.2019 - Current
Correctional Officer
Pamunkey Regional Jail
03.2017 - 10.2018
Police Communications Dispatcher
Kingsmill Resort
08.2015 - 03.2017
Bachelor of Science - Homeland Security and Emergency Management
Grand Canyon University
Bachelor of Science - Criminal Justice
Old Dominion University
Bachelor of Arts - Criminal Justice
Shenandoah University
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