John Wilson
Management
Rockwall,TX
Summary
Hardworking and reliable Multi-talented Manager focused on going above and beyond to support team and serve customers. Accomplished project management professional bringing expertise in delivering quality results on-time with oversight of entire project lifecycle. Successfully increases sales by assessing financial goals and risk tolerance and designing plans with minimal risk. Deepens relationships and retention by providing comprehensive guidance while maintaining high standards.
Overview
27
27
years of professional experience
Work History
Project Manager
DAVACO
Irving, TX
06.2022 - Current
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided detailed project status updates to stakeholders and executive management.
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed, and scheduled phases for large projects.
- Developed and initiated projects, managed costs, and monitored performance.
- Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
Project Manager
JLL
02.2020 - 06.2022
- Managed a portfolio of over 85 Rebrand projects for Bank of America, Private Bank and Merrill
- Bank sites in TX, AZ, NM and OK
- Created and managed change control procedures and consistently kept deliverables on track with cost, time scale and budget
- Met deadlines by managing time effectively to complete multiple Rebrand projects on time
- Successfully led the Rebrand installation program for the U.S
- By completing 46 projects since inception
- Created and delivered weekly project status reports and followed up regularly with Stake holders, Senior Team Leaders, Facility Managers, General Contractors, Line of Business Personnel and Sub Contractors with pending action items for each project.
- Maintained open communication by presenting regular updates on project status to customers
- Coordinated material procurement and required services for projects within budget requirements
Project Manager
KPS
01.2015 - 02.2020
- Cultivated strong client relationships and proactively handled concerns to maintain loyalty for several clients to include: Costco, Target, Walmart, Sam's Club, Kroger
- Managed team to include Project Managers, Coordinators and technicians to expertly manage walk in cooler/freezer and refrigeration projects
- Implemented development programs to improve preconstruction process and promote individual professional growth
- Monitored project budget and schedule, verifying whether each project milestone in schedule was completed on time and within budget
- Monitored the progress of work at each job sites and consulted with managers to address problems
- Traveled frequently to off-site locations to assess progress with installation and repair work, connect with customers, and handle paperwork
- Consistently kept deliverables and projects on-track from start to finish
Vice President of Loss Mitigation
JP Morgan Chase
02.2012 - 12.2014
- Cultivated strategies and training models to develop and expand Short Sales, Deed in Lieus,
- Loan Modifications, Repayment Plans for existing customers; resulting in an 85 percent increase in annual sales
- Reorganized teams through developing and inspiring talent from underutilized employees; resulting in a sales pipeline of more than $2M in new opportunities in 3 months
- Worked with Bank Directors, Senior Management and Counsels to directly address their issues and outline corrective actions
- Planned, supervised, and reviewed work of assigned subordinates
- Provided regulatory compliance training to employees
- Examined new, proposed and revised laws and regulations to determine their impact and integrate the changes into auditing procedures
- Managed daily tasks consistently and sought out opportunities to go beyond requirements.
- Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery
Director of Operations
Citigroup
11.1995 - 02.2012
- Developed business opportunities to increase Real Estate and Personal Loan revenue by building excellent relationships with current clients, networking in industry, and cultivating strong partnerships
- Spearheaded quality improvement programs at all levels, helping organization modernize and optimize with strategic approach
- Oversaw managers, supervisors, and employees by verifying and motivating exceptional performance
- Developed strategic plans to maintain current business levels, increase profits, and boost market share
- Managed business operations, working closely with senior management to develop KPIs, build operating dashboards, and monitor performance
- Increased revenue and reduced risk by enforcing company policies and improving operations
- Powered resolution team in mitigating $1B in delinquent accounts
- Resolved problems, provided open communication, and recommended discipline and terminations
- Managed the performance of team members, conducted performance appraisals, and managed promotion recommendations
- Reviewed collection reports regularly to determine status of collections and amounts of outstanding balances and formulate effective strategies to bring numbers back in line with targets.
Education
MBA - Business Management
University of Canterbury
Skills
- Customer relations Multi-faceted Manager
- Relationship building Project management
- Coaching/Development Performance optimization
- Critical thinking Sales professional
- Debt recovery professional Audit management
- Project Deadlines
- Budget Planning
- Commercial Projects
- Management
- Project Leadership
Timeline
Project Manager
DAVACO
06.2022 - Current
Project Manager
JLL
02.2020 - 06.2022
Project Manager
KPS
01.2015 - 02.2020
Vice President of Loss Mitigation
JP Morgan Chase
02.2012 - 12.2014
Director of Operations
Citigroup
11.1995 - 02.2012
MBA - Business Management
University of Canterbury