John Wise
Indianapolis,IN
Summary
Dynamic and dependable professional with a proven track record at Uber Technology, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective problem-solving and attention to detail. Adaptable and organized, consistently delivering results in fast-paced environments while maintaining a positive attitude and strong communication skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Material Handler
Amazon Sortation Warehouse
Indianapolis, IN
11.2025 - Current
- Operated pallet jacks and roller carts to transport materials efficiently within warehouse. Unload trailers to place incoming stock to conveyers.
- Collaborated with team members to improve workflow and meet daily productivity goals.
- Maintained inventory by identifying, labeling and placing materials and supplies in stock.
- Loaded trucks with outgoing shipments, adhering to weight restrictions and proper stacking methods to minimize risk of damage during transit.
- Observed safety procedures and practices to prevent injury.
Driver
Uber And Lyft
Indianapolis, IN
04.2025 - 12.2025
- Managed cashless transactions through mobile payment systems with accuracy and security.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Minimized liability by consistently following road rules when driving.
- Maintained cleanliness and safety standards for vehicle upkeep and passenger comfort.
Driver
Uber And Lyft
Indianapolis, IN
04.2025 - 12.2025
- Managed cashless transactions through mobile payment systems with accuracy and security.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Minimized liability by consistently following road rules when driving.
- Maintained cleanliness and safety standards for vehicle upkeep and passenger comfort.
Cafeteria Worker
Montgomery County Public Schools
Olney, MD
08.2024 - 04.2025
- Prepared and served nutritious meals in compliance with dietary guidelines.
- Maintained cleanliness and organization of kitchen and serving areas.
- Assisted in inventory management by restocking supplies as needed.
- Collaborated with team to ensure efficient meal service during peak hours.
- Restocked condiments, beverages, and utensils per expected use levels.
- Streamlined dishwashing and cleaning processes, minimizing downtime and keeping cafeteria in top condition.
Building Service Worker
Montgomery County Public Schools
Bethesda, MD
03.2024 - 04.2025
- Maintained cleanliness and sanitation standards in classrooms and common areas.
- Operated cleaning equipment to efficiently perform daily cleaning tasks.
- Assisted in setup and breakdown of facilities for school events and activities.
- Conducted regular inspections to ensure building safety and compliance with regulations.
- Collaborated with team members to improve workflow efficiency in custodial operations.
- Maintained custodial building task schedule and adjusted hours or time schedule to accommodate workload.
- Promoted a safe working environment by promptly addressing any hazards or potential risks identified during routine inspections.
Retail Sales Associate
Walmart
Indianapolis, IN
09.2007 - 03.2016
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Maintained inventory accuracy through diligent stock management and organization practices.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Education
High School Diploma -
Skills
- Material handling
- Loading and unloading
- Order picking
- Positive attitude
- Teamwork and collaboration
- Customer service
- Equipment safety
- Clean background check
- Hand tool proficiency
- Equipment maintenance
- Hazard prevention
- Barcode scanning
- Proper tool selection
Accomplishments
Receiving certificate from International Detailing Association. Joining organizations in Smart Business Circle, The IDA, NAACP, The Major Taylor Elite Bike club. Volunteered in the Voters Registration, Mentored for The Way Church, We Care Indy student Program, COLTS retail shop, Concessions at BRICKYARD 400 RACE, CAR for VETERANS.
Affiliations
NAACP Member, IDA: International Detailing Association, Smart Business Circle, and Alignable.
Certification
The International Detailing Association
Timeline
Material Handler
Amazon Sortation Warehouse
11.2025 - Current
Driver
Uber And Lyft
04.2025 - 12.2025
Driver
Uber And Lyft
04.2025 - 12.2025
Cafeteria Worker
Montgomery County Public Schools
08.2024 - 04.2025
Building Service Worker
Montgomery County Public Schools
03.2024 - 04.2025
Retail Sales Associate
Walmart
09.2007 - 03.2016