JOHN W. NDIANGUI
FAIR OAKS,CA
Summary
Organized, dependable and successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet any set of individual and team goals.
Overview
10
10
years of professional experience
Work History
Office Services Representative I
Canon Business Process Services
08.2024 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of sensitive documents, safeguarding company information from unauthorized access.
- Provided administrative support to executives, facilitating their ability to lead effectively.
- Developed strong relationships with external vendors, negotiating favorable contracts for office services and supplies.
- Ensured punctual delivery of mail and packages by managing internal mail distribution system effectively.
- I work on scanning, printing and mail processing services. Organize and distribute supplies to client employees as detailed in job requests while also verifying and logging orders upon delivery.
Field Support representative
Canon Business process Services
09.2023 - Current
- Operate facsimile machine: send and receive facsimiles, keeping complete and accurate logs of incoming and outgoing and where appropriate, input facsimile data into the system for client chargeback.
- Log and deliver oncoming overnight packages with established time frames as required and review for accuracy and completeness.
- -In my daily duties, I provide office related services to the clients of Canon in 4 different site locations which includes emailing, answering calls, and mail sorting.
Cook & Inventory manager
nanny's burger
04.2022 - 12.2022
- I was in charge of inventory checks for the business, which included the kitchen and delivery services
- I was responsible for quality checks of the food and services offered, keeping track of old and new items and rotated stock to ensure freshness of products
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Office Assistant
Daegu Catholic University
03.2015 - 06.2015
- During my internship, I completed clerical tasks such as filing, copying and distributing mail for international students at the campus
- I was also responsible for translation of documents from English to Korean and vice-versa for the institution
- This included interpretation for new students who couldn't communicate in Korean
Education
MA - International Studies, International PR, Public Diplomacy
Sookmyung Women's University
01.2021
BA - Arts, Journalism & Mass Communication, Business English
Daegu Catholic University
01.2016
Skills
- Multi-Lingual
- MS office
- Time management
- Public Relations
- Customer service
- Problem-solving
- Strong organization
- Mail processing
- Mail distribution
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Korean
Professional Working
Interests
- Music
Timeline
Office Services Representative I
Canon Business Process Services
08.2024 - Current
Field Support representative
Canon Business process Services
09.2023 - Current
Cook & Inventory manager
nanny's burger
04.2022 - 12.2022
Office Assistant
Daegu Catholic University
03.2015 - 06.2015
BA - Arts, Journalism & Mass Communication, Business English
Daegu Catholic University
MA - International Studies, International PR, Public Diplomacy
Sookmyung Women's University