Well-seasoned, technically adept auto finance leader with proven track record of engineering solutions to critical problems. Expertise in remarketing, dealer management, and process optimization.
Overview
31
31
years of professional experience
Work History
Director of Dealer Management (Risk)
Ally Financial Inc.
Detroit, MI
09.2005 - 10.2022
Developed process & reporting to monitor employee incentive compensation program.
Designed program to evaluate dealer retail portfolio performance on a risk-comparative basis. Lead monthly cross-functional process to review identified dealer exceptions and determine mitigation steps.
Created, implemented, and managed evidence collection process to satisfy requirements of the 2013 CFPB disparate impact judgment against Ally. This project saved Ally over $10mln/qtr. in fines &reparations.
Designed, implemented, and managed process to log key individuals associated with cause-terminated dealer customers and to then flag these individuals during the dealer customer KYC/onboarding process.
Ecommerce Marketing Manager - SmartAuction
Ally Financial Inc.
Detroit, MI
05.2003 - 09.2005
Identified, maintained, and prioritized enhancements to SmartAuction.
Defined and approved business requirements for changes to SmartAuction.
Worked with Compliance and Legal teams to secure approval for proposed changes to SmartAuction.
Staff Assistant - SmartAuction
Ally Financial Inc.
Detroit, MI
05.2001 - 09.2003
Worked with third-party vendor to design, develop, and deploy the Vehicle Inspection Website. This website manages inspection requests for lease and GM rental return vehicles, processed completed inspections and hosted these inspections for various uses including SmartAuction. Received GM Chairman's Award for this project.
Identified, maintained, and prioritized enhancements to SmartAuction.
Defined and approved business requirements for changes to SmartAuction.
Worked with Compliance and Legal teams to secure approval for proposed changes to SmartAuction.
Business lead for $24mln "SmartAuction 2.0" project.
Remarketing Manager
GMAC Financial Services
Atlanta, GA
05.2000 - 05.2001
Assisted in employee selection, site planning and coordination of new Atlanta Admin Center which centralized common processes from eight Southeast region branches.
Lead team of about 45 employees responsible for lease returns, lease buyouts, repossessions and sales & use tax payments.
Detroit, MI - Staff Assistant (various roles): Developed, deployed, and managed the organization's first incentive-based variable pay program. Worked with Regional Finance Directors to establish the annual NAO Operating Plan and reported quarterly results to regions and NAO executive leadership. While part of NAO Rengineering, developed several nationally distributed MS Access-based solutions to replace key paper reporting. Created "Major Exposure Report" which identified the company's largest potential commercial exposures.
Detroit, MI - Credit Analysis: Completed commercial credit reviews on dealers with exposure requiring Executive Office approval.
Detroit MI - Project Focus: Identified optimal process flows for various back-end auto finance processes. Developed MS Access databases to streamline processes for lease returns and repossessions (Nominated for GM Chairman's Award for this effort).
Education
Master of Science - Computer And Information Sciences
Central Michigan University
Mount Pleasant, MI
06.1998
Bachelor of Science - Finance
University of Oregon
Eugene, OR
05.1991
Skills
Advanced Analytics
Business Partnerships
Process Design
Strong Technical Skills
SAS Programming
Timeline
Director of Dealer Management (Risk)
Ally Financial Inc.
09.2005 - 10.2022
Ecommerce Marketing Manager - SmartAuction
Ally Financial Inc.
05.2003 - 09.2005
Staff Assistant - SmartAuction
Ally Financial Inc.
05.2001 - 09.2003
Remarketing Manager
GMAC Financial Services
05.2000 - 05.2001
Various Roles
GMAC Financial Services
11.1991 - 05.2000
Master of Science - Computer And Information Sciences