Summary
Overview
Work History
Skills
Timeline
Generic

John Wolfe

Plano,TX

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

21
21
years of professional experience

Work History

Owner/Chef

Rugby House Pub
09.2009 - 10.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Interacted well with customers to build connections and nurture relationships.

General Manager

Harder Concepts
02.2009 - 08.2009
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.

Restaurant Bar Manager

Naan Restaurants, LLC
05.2003 - 12.2008
  • Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
  • Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
  • Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
  • Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
  • Maintained a comprehensive knowledge of current industry trends to stay ahead of competition and offer an exceptional experience for guests.
  • Implemented staff training programs that focused on product knowledge, customer service skills, and sales techniques to boost overall performance.
  • Increased sales 25% annually by creating and implementing marketing plans, menus, specials and promotions.

Skills

  • Customer Relations
  • Small business operations
  • Business Development
  • Business launch
  • Social media control
  • Marketing tactics
  • Inventory Management

Timeline

Owner/Chef

Rugby House Pub
09.2009 - 10.2024

General Manager

Harder Concepts
02.2009 - 08.2009

Restaurant Bar Manager

Naan Restaurants, LLC
05.2003 - 12.2008

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John Wolfe