John Wood

• Served as technical liaison, supporting engineering, management, procurement, sales and marketing, HR supply base.
• Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
• Partnered with project team members to identify and quickly address problems.
• Communicated project updates to stakeholders at all levels.
• Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing, and planning sessions to validate requirements.

• Researched and resolved barriers to successful system functionality, improving support and issue resolution.
• Oversaw implementation lifecycle processes based on organizational needs, regulatory requirements and customer demand.
• Collaborated with team to cultivate resources and reference material for technical installation, troubleshooting and maintenance.
• Documented processes to streamline setup, customization and maintenance.

• Planned, designed, and scheduled phases for large projects.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Developed and initiated projects, managed costs, and monitored performance.
• Met project deadlines without sacrificing build quality or workplace safety.

· Agile Project Manager for a .Net software development team.

· Manage and lead a team of developers, QA, and business analysts.

· Project Manager for implementation of new vendor integration process for companywide initiative.

· Team lead for integration with 3rdparty warehouse distributors.

· IT liaison with Staples Promotional Products Business division for eCommerce.

Plan, direct and carry out electronic communications and audiovisual installation projects from initial point of sale to customer acceptance.

Manage and lead a team of employees and exercise independent judgment in formulating a project plan.

Leadership of a team of employees and architects, general contractors, assigned to deliver an audiovisual design projects.

Operate as primary contact between AVI and customer.

• Identified plans and resources required to meet project goals and objectives.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Developed and initiated projects, managed costs, and monitored performance.
• Met project deadlines without sacrificing build quality or workplace safety.

Function as a liaison between the development team and internal and/or external clients to collect, analyze, and write business requirements, business design documentation, functional specifications, and client documentation.

Perform impact and gap analysis and/or assist with analysis and recommendations for new and existing applications, system implementations, and changes.

• Interacted with customers and clients to identify business needs and requirements.
• Coached team members on productivity strategies to accomplish challenging goals.
• Met with project stakeholders on regular basis to assess progress and make adjustments.
• Addressed and resolved technical, financial, and operational concerns by working with team members and directors.