Summary
Overview
Work History
Education
Skills
Timeline
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John Woodwick

McMinnville

Summary

With a proven track record at Jacksons Food Stores, I excel in enhancing customer satisfaction and streamlining operations, embodying exceptional team leadership and customer service skills. My initiatives have significantly boosted employee morale and efficiency, leveraging my expertise in retail operations and staff training for strategic business growth.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

14
14
years of professional experience

Work History

Assistant Manager

Jacksons Food Store
03.2021 - 01.2025
  • Addressed service gaps with targeted initiatives to exceed customer expectations.
  • Led training initiatives, enhancing employee skills and confidence.
  • Identified inefficiencies to propose actionable improvements for overall workflow.
  • Developed contingency plans with team to address potential disruptions.
  • Cultivated cohesive team environment by providing clear direction and support.
  • Established open lines of communication with team for feedback and suggestions.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Enhanced team productivity by streamlining operational processes.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Metal Fabricator

Apmi
12.2020 - 03.2021
  • Accurately interpreted blueprints and technical drawings to fabricate high-quality metal products according to specified dimensions.
  • Maintained a safe working environment by enforcing strict safety protocols and conducting regular equipment inspections.
  • Performed routine maintenance on fabrication equipment, prolonging the life of machinery and preventing costly repairs or downtime.
  • Achieved consistent adherence to project deadlines through effective prioritization of tasks in a high-pressure work environment.

Line Leader

Elizabeth Arden
06.2020 - 12.2020
  • Supervised updating procedures for working documents such as shift reports and handovers.
  • Assisted in training new employees and implementing procedural changes.
  • Collaborated with manager on performance-related issues and employee performance reviews.
  • Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
  • Boosted employee morale, recognizing individual achievements and fostering a positive work environment.
  • Ensured compliance with industry regulations by staying up-to-date on changes affecting our operations and modifying processes accordingly.
  • Maintained communication across key departments and senior leadership team.
  • Collaborated with management to identify areas for improvement in the production process, resulting in cost savings and increased efficiency.
  • Maintained accurate records of production data to track progress against targets and inform future planning efforts.
  • Coordinated staff, parts and process flow to minimize work in progress, eliminate shortages, and maximize productivity.
  • Increased production efficiency by implementing lean manufacturing principles and streamlining processes.
  • Improved product quality with thorough inspections and adherence to established standards.
  • Conducted ongoing evaluations of employee performance, identifying areas for growth and providing support as needed.
  • Developed performance metrics to monitor progress towards goals, allowing for data-driven decision making within the team.
  • Facilitated strong relationships between the line leader team and other departments within the organization to promote collaboration.
  • Tracked material orders and deliveries in accordance with company procedures.
  • Provided and promoted solutions to eliminate reoccurring problems.
  • Coordinated cross-training initiatives for staff members, increasing versatility and reducing skills gaps.

Assistant Manager

Jacksons Food Stores
04.2011 - 05.2020
  • Addressed service gaps with targeted initiatives to exceed customer expectations.
  • Led training initiatives, enhancing employee skills and confidence.
  • Established open lines of communication with team for feedback and suggestions.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Conducted performance evaluations and provided constructive feedback to employees.

Education

GED -

McMinnville High
McMinnville, OR

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Goal setting
  • Staff management
  • Workload management
  • Retail operations

Timeline

Assistant Manager

Jacksons Food Store
03.2021 - 01.2025

Metal Fabricator

Apmi
12.2020 - 03.2021

Line Leader

Elizabeth Arden
06.2020 - 12.2020

Assistant Manager

Jacksons Food Stores
04.2011 - 05.2020

GED -

McMinnville High

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John Woodwick