John Wright
Pasadena,MD
Summary
Analytical IT Manager skilled driving efficiency and productivity through development, delivery and support of strategic plans. Dedicated to creating and delivering initiatives to guide organizational navigation of modern technology. Proven history of successfully translating technical requirements into business solutions. Strong proficiency in Microsoft Products with passion for utilizing excellent communication to foster company rapport. Intelligent IT Manager 8 year record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects. Seasoned Information Technology Manager knowledgeable about infrastructure, security and operations management. Proactive and decisive leader with 10 years of related experience.
Overview
6
6
years of professional experience
Work History
Data Operations Manager
USAF
Hill AFB, UT
05.2023 - Current
- Developed and implemented data governance policies to ensure data accuracy and integrity.
- Managed the daily operations of a large-scale data warehouse, including loading, transforming and validating data.
- Maintained detailed documentation of all operational processes related to data management.
- Coordinated with internal stakeholders to define requirements for new datasets and manage their implementation into production systems.
- Performed quality assurance checks on incoming and outgoing data sets to ensure accuracy and completeness.
- Created scripts for automating ETL processes utilizing SQL and other scripting languages as needed.
- Monitored system performance metrics to identify potential issues or areas of improvement.
- Troubleshot complex technical problems related to databases, applications, networks. as needed.
- Collaborated closely with IT teams to ensure seamless integration between systems used by the organization's various departments.
- Provided technical guidance and support to team members in order to optimize existing processes or develop new ones as necessary.
- Conducted regular training sessions with 27,000 individuals on best practices for using the company's various software tools and platforms.
- Implemented security measures such as encryption protocols, access control lists. in order to protect sensitive information from unauthorized users.
- Developed comprehensive disaster recovery plans in case of unforeseen events that could disrupt normal operations.
- Analyzed large volumes of structured and unstructured data from different sources in order to generate actionable insights for decision makers.
- Built custom reports utilizing reporting tools such as Microsoft Power BI or Tableau in order to track KPIs over time.
- Participated in meetings with senior executives and stakeholders in order to discuss project updates or review progress reports.
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Proofread and edited documents to correct errors.
- Adhered to strict data confidentiality policies to prevent information leakage.
- Exceeded quality goals to support team productivity.
- Reviewed source documents to locate required data for entry.
- Used data input interface to transcribe information from physical source documents into databases.
- Managed backup, user account and helpdesk systems.
- Analyzed workflows and established priorities for daily operations.
- Provided company users with tech support for IT problems and account maintenance.
Safety Supervisor
USAF
Hill AFB, UT
07.2019 - 08.2023
- Conducted safety training for employees and visitors to ensure compliance with safety regulations.
- Assessed workplace conditions for potential hazards, such as chemical exposure and poor ergonomics.
- Developed emergency response plans to address possible health and safety incidents.
- Monitored employee activities to ensure adherence to established safety protocols.
- Inspected equipment regularly to identify any potential safety issues.
- Investigated accidents in the workplace and reported findings to management.
- Maintained records of all safety-related incidents and created reports detailing corrective actions taken.
- Performed regular risk assessments to evaluate the need for additional safety measures or procedures.
- Provided guidance on safe work practices, such as proper lifting techniques, use of personal protective equipment.
- Ensured that hazardous materials were properly labeled, stored, and disposed of according to applicable laws and regulations.
- Collaborated with other departments within the organization on various initiatives related to health and safety.
- Participated in emergency drills designed to prepare staff for potential disasters or emergencies.
- Educated workers on the importance of wearing appropriate Personal Protective Equipment.
- Implemented strategies for reducing workplace injuries through effective communication with supervisors and workers.
- Identified areas where additional resources are needed in order to promote a safer working environment.
- Reviewed medical records of injured employees in order to determine cause of injury or illness.
- Coordinated activities between different teams within the organization in order to ensure compliance with OSHA regulations.
- Analyzed data from incident investigations in order to identify trends or patterns which could lead to prevention of future accidents.
- Conducted safety and hazard inspections of work sites.
Knowledge Operations Manager
USAF
Hill, UT
09.2018 - 06.2023
- Developed, implemented and maintained knowledge operations procedures.
- Analyzed customer feedback to identify areas of improvement in knowledge operations processes.
- Managed the creation, development, and maintenance of knowledge operations databases.
- Created and maintained reports to track progress on knowledge operations initiatives.
- Identified process inefficiencies within the knowledge operations department and developed solutions for improvement.
- Coordinated with stakeholders to ensure successful implementation of knowledge operations projects.
- Monitored and evaluated performance metrics related to knowledge operations efforts.
- Provided training and guidance to new team members on proper knowledge operations techniques.
- Developed strategies for capturing, organizing, and analyzing data from various sources for use in decision-making processes.
- Collaborated with other departments to ensure alignment between their goals and those of the Knowledge Operations team.
- Conducted research into emerging trends in the field of Knowledge Operations to inform strategy development.
- Performed regular audits of existing systems and processes to identify areas where improvements could be made.
- Assisted in developing KPIs that measure success of Knowledge Operations activities.
- Designed methods for collecting feedback from customers regarding their experience with Knowledge Operations services.
- Maintained a library of documentation related to Knowledge Operations policies, procedures, standards.
- Documented best practices for use by other teams when working on Knowledge Operations related tasks.
- Ensured accuracy and completeness of all documents related to Knowledge Operations activities.
- Organized meetings between stakeholders to discuss current challenges faced by the Knowledge Operations team.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Mitigated business risks by working closely with staff members and assessing performance.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
Education
Some College (No Degree) - Computer And Information Sciences
CCAF
ALSkills
- Operational Reporting
- Project Leadership
- Project Planning
- Equipment Procurement
- Agile Work Processes
- Requirements Analysis
- Product Development
- Security Improvements
- User Support
Timeline
Data Operations Manager
USAF
05.2023 - Current
Safety Supervisor
USAF
07.2019 - 08.2023
Knowledge Operations Manager
USAF
09.2018 - 06.2023
Some College (No Degree) - Computer And Information Sciences
CCAF
Similar Profiles
Conner StarkConner Stark
Aerospace Ground Equipment Journeyman at USAFAerospace Ground Equipment Journeyman at USAF
Joshua WaldronJoshua Waldron
C-130J Crew Chief at USAFC-130J Crew Chief at USAF
Jeff PowellJeff Powell
Asst Director of Operations/RQ-4 Evaluator Pilot at USAFAsst Director of Operations/RQ-4 Evaluator Pilot at USAF
Jesse ButlerJesse Butler
Aircraft Maintenance Supervisor at USAFAircraft Maintenance Supervisor at USAF
JOHN LUOMAJOHN LUOMA
Director of Business Development at BarTrackDirector of Business Development at BarTrack