Summary
Overview
Work History
Education
Skills
Affiliations
References
Hobbies and Interests
Personal Information
Widow Year
Timeline
Generic

John W. Trudeau

Cocoa Beach

Summary

Dynamic professional with a robust background in customer service and sales, notably at McGrath Motors. Expert in CRM and client relationship building, I excel in leveraging technological tools to enhance operational efficiency and customer satisfaction. Proven track record of initiating successful strategies that propelled a photography business to over $202,000 in annual sales.

Overview

60
60
years of professional experience

Work History

Buyer Specialist

AutoBuy
Melbourne
02.2024 - 02.2025
  • Bought cars, trucks, water craft and motorhomes

Customer Service check-in Agent

Port Services
Cape Canaveral
01.2023 - 02.2024
  • Company Overview: Royal Caribbean & Celebrity Cruise lines
  • Royal Caribbean & Celebrity Cruise lines

Customer Service and Technical Support

AccuAir / ArNott Air Products
Merritt Island
07.2023 - 09.2023
  • Handling incoming calls from all over the World
  • Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.

Customer service working remote at home

Ford Motor Company
01.2022 - 01.2023
  • Company Overview: Percepta
  • Handling incoming customer calls from all over US
  • Percepta

Sales & Leasing / Internet Manager / Technical Expert Sales

Tasca Buick-GMC
01.2010 - 01.2022
  • Company Overview: Murphy Cadillac
  • Maintained CRM for customers as required
  • Maintained New & Used inventory connections to web site
  • Murphy Cadillac

Owner

Events To Go / Dream Team Events
01.2001 - 01.2009
  • Started a photography business from scratch utilizing 100% digital
  • Purchased a 5,000 sq
  • Ft., building, and remodeled
  • School Principals throughout Southern Georgia & Florida our service
  • Purchased equipment, and hired production staff, photographers
  • Act as liaison between Schools and our staff, during processing
  • Assist with telephone duties in the absence of the receptionist
  • Maintain digital files related to the customers and Schools
  • All photographs, proof booklets & ID cards were printed in house
  • Grew the business to over $202,000 annual sales for 8 years

Owner

PalmNet Online
Merritt Island
01.1996 - 01.2000
  • Company Overview: (ISP)
  • Started business from scratch after moving to Merritt Island
  • Rented office & built out
  • Setup servers, modems, network & T1 line
  • Hired High School students and we learned to code HTML together
  • We started at $4.95 for 10 hours, unlimited for $19.95 per month
  • Setup a daily ad in Florida Today and maintain it until our purchase
  • Grew the business annual sales to over $600,000
  • (ISP)

Regional Manager

KFC Manufacturing Corp
Nashville
01.1987 - 01.1995
  • Started as a Tech Rep, installing and maintaining large electronic pressure-cooking machines
  • Traveling throughout the United States and Puerto Rico
  • Transferred to San Francisco, California as a West Coast Service
  • Serviced contracts and emergencies as directed by Home Office in Nashville
  • Promoted to Control Center Supervisor to answering incoming calls from all over the World located in Nashville
  • Responsible to trouble shoot and help store personnel with solving operational problems
  • Dispatched Tech Reps as required by annual contracts and emergencies
  • Promoted to Regional Manager, and relocated to Chicago, Illinois
  • Responsible for all maintenance operations of the Company Owned store throughout the Mid-West

General Manager

McGrath Motors
Illinois
01.1971 - 01.1986
  • Auto Sales – GMC Truck – 15 months selling
  • Promoted to Sales Manager after 15 months – Mazda Division – hired and trained my own team for a new division
  • Promoted to General Manager 2 years later – Dodge Division in new location but same city
  • Once again hired and trained the sales, F&I and Management Team
  • Had duties with Parts and Service personnel too
  • Within 12 months we grew to the top Dodge Dealership in all of Chicagoland

Service Manager

Terex Dealership
01.1969 - 01.1971

Service Manager

Truck and RV
01.1965 - 01.1969

Education

Graduated -

Wahconah Regional High School
Dalton, MA
01.1965

Skills

  • Literate with computers
  • Office 365
  • Networking
  • CRM
  • Apple iPhone
  • Technological savviness
  • Goal-oriented mindset
  • Client relationship building
  • Sales experience
  • Multi-tasking strength

Affiliations

  • Member, Faith Baptist Church, Rockledge
  • Currently a Florida Notary
  • US Spyder Ryders Space Coast Chapter

References

Gene Ford, Murphy RV Sales, 321-727-2847

Hobbies and Interests

  • Technology
  • Politics
  • NASCAR
  • Motorcycling
  • Beach and Environment
  • Automotive technology
  • Drone pilot
  • Florida Notary

Personal Information

Marital Status: Widowed

Widow Year

2016

Timeline

Buyer Specialist

AutoBuy
02.2024 - 02.2025

Customer Service and Technical Support

AccuAir / ArNott Air Products
07.2023 - 09.2023

Customer Service check-in Agent

Port Services
01.2023 - 02.2024

Customer service working remote at home

Ford Motor Company
01.2022 - 01.2023

Sales & Leasing / Internet Manager / Technical Expert Sales

Tasca Buick-GMC
01.2010 - 01.2022

Owner

Events To Go / Dream Team Events
01.2001 - 01.2009

Owner

PalmNet Online
01.1996 - 01.2000

Regional Manager

KFC Manufacturing Corp
01.1987 - 01.1995

General Manager

McGrath Motors
01.1971 - 01.1986

Graduated -

Wahconah Regional High School

Service Manager

Terex Dealership
01.1969 - 01.1971

Service Manager

Truck and RV
01.1965 - 01.1969

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John W. Trudeau