John Wyatt Graham
Daytona Beach
Summary
Dynamic professional with a proven track record in team leadership and project management at Pelican Bay Golf Club. Trained new staff and improved operational efficiency, resulting in exceptional customer service. Skilled in process improvement and safety compliance, delivering results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Lead Cart Attendant
Pelican Bay Golf club
Daytona Beach
01.2024 - Current
- Oversee training of three new cart attendants.
- In charge of cart barn and fleet of 60 carts as well as three other attendants.
- Work closely with the Assistant and Golf Professional on outside golf operations to assure smooth transition for members and their guests around the club.
Associate Project Manager
Trident Solutions
Atlanta
01.2021 - 01.2023
- Assisted senior management in business plan development and implementation of multiple operational improvement opportunities.
- Worked directly with management in developing a goal plan specific to the clients’ needs.
- Followed up daily with field service to ensure milestones are met.
Dock Hand
Glade Marina
Acworth
01.2018 - 01.2020
- Adhered to safety protocols, assessing weather conditions for public rentals and vessel safety.
- Operated communication system to transmit/receive messages related to waterway navigation and traffic management.
- Responsible for fleet refueling, and cleaning.
Education
Bachelor of Science - Aeronautic Studies
Embry-Riddle Aeronautical University
Daytona Beach, FL05.2025
Skills
- Project management
- Customer service
- Team leadership
- Process improvement
- Safety compliance
- Communication skills
Advanced Coursework
- BA-201 Principles of Management, Foundational principles and theories regarding planning, organizing and leading.
- AS-350 Domestic and International Navigation, Practiced using ICAO and FAA requirements for flight planning, including navigation, approach procedures, ETOPS, and emergency protocols.
Athletics
Embry Riddle Men’s Division 2 Lacrosse team, Communicated accurately and concisely with teammates under immense pressure in game. Balanced being a full-time student with 4 hour practices 6 days a week.
Flight - Certificates And Ratings
118, 8, True, 5, True, 20, 8
Timeline
Lead Cart Attendant
Pelican Bay Golf club
01.2024 - Current
Associate Project Manager
Trident Solutions
01.2021 - 01.2023
Dock Hand
Glade Marina
01.2018 - 01.2020
Bachelor of Science - Aeronautic Studies
Embry-Riddle Aeronautical University