John Xenos
Lawrence
Summary
Reliable and adaptable individual with over a decade of experience in customer service and team environments. Known for effective communication and problem-solving skills, contributing to improved customer satisfaction and streamlined operations.
Overview
20
20
years of professional experience
Work History
Pro Home Care Painting
Owner/Operator
Lawrence Township
01.2014 - 05.2025
- Cultivated a proactive approach to responsibilities, ensuring high standards of performance and reliability.
- Thrived in dynamic, high-pressure environments to ensure operational efficiency.
- Skilled at working independently and collaboratively in a team environment.
- Exhibited proficiency in swiftly mastering new concepts and adapting to diverse circumstances.
Cusomer Service Representative
Northern Video Systems
Cranbury, NJ
02.2010 - 11.2012
- Addressed customer inquiries by employing effective communication and problem-solving techniques.
- Assisted in training new staff on customer service protocols and software systems.
- Managed customer accounts, ensuring accurate information and timely updates.
- Executed process enhancements to elevate customer satisfaction standards.
Mechanic
Pullens Garage
Hamilton NJ
03.2005 - 12.2008
- Diagnosed and repaired mechanical issues in various vehicle models.
- Conducted routine maintenance and safety checks to enhance vehicle performance.
- Utilized diagnostic tools to identify faults and implement effective solutions.
- Collaborated with team members to streamline repair processes and reduce turnaround times.
Education
New Jersey Fire Fighter 1 Certificate - Fire Science
Middlesex Fire Academy
Middlesex, NJ01-2009
High School Diploma -
Hamilton High West
Hamilton NJ 09-2005
Skills
- Friendly, positive attitude
- Collaborative teamwork
- Customer service
- Problem-solving
Timeline
Pro Home Care Painting
Owner/Operator
01.2014 - 05.2025
Cusomer Service Representative
Northern Video Systems
02.2010 - 11.2012
Mechanic
Pullens Garage
03.2005 - 12.2008
New Jersey Fire Fighter 1 Certificate - Fire Science
Middlesex Fire Academy
High School Diploma -
Hamilton High West