John Yandall
Eugene,United States
Summary
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
MAILHANDLER ASSISTANT
United States Postal Service
04.2022 - 06.2023
- Scanning mail and operating outgoing and incoming mail
- Sorting and dumping mails from all states.
- Maintained accurate records for mail volume, ensuring proper documentation of processed items.
- Improved mail processing efficiency by sorting and organizing incoming mail according to specific routing codes.
- Expedited delivery times by promptly distributing mail to the correct departments and personnel.
- Ensured timely dispatch of outgoing mail, preparing packages and envelopes with appropriate postage and labeling.
- Enhanced workplace safety by routinely inspecting mail handling equipment and reporting any issues or malfunctions.
- Supported team members in managing high-volume periods, effectively reducing delays in mail distribution.
- Reduced damage to parcels by carefully handling fragile items during sorting and transportation processes.
- Contributed to a well-organized workspace, maintaining a clean and clutter-free environment for efficient mail processing tasks.
- Managed time-sensitive materials effectively, ensuring their prompt delivery within designated deadlines.
- Implemented quality control procedures for proper packaging materials usage, minimizing waste while maintaining protection of mailed items.
- Collaborated closely with postal carriers to ensure smooth handoff of sorted mail for final delivery steps.
- Loaded and unloaded trucks filled with bulk items for transport using proper lifting techniques.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Used automated mail processing equipment to sort and collate mail.
- Developed strategies to speed up mail mail sorting and delivery processes.
- Proved successful working within tight deadlines and a fast-paced environment.
- Operated postal machines, including postage meters and mail-processing machines.
MENTOR
SPARKLAB - EDUCATION CENTER IN EUGENE
06.2021 - 08.2021
- I worked as a mentor in assisting and tutoring students who enrolled in the program for further knowledge
- I was able to work collaboratively with colleagues
- I acquire skills and knowledge in areas such as engineers, creating projects, coding, operating machines, and more computer literate
- I learned a lot from the students I had worked with and we share so much in common
- It is a great experience because I was able to expose and learn so much more from how I was before back home
- It was a great opportunity for me and willing to take advantage of it.
- Enhanced mentee performance by providing personalized guidance and support.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
- Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
- Collaborated with fellow mentors to exchange best practices, ensuring continuous improvement of mentoring strategies.
- Facilitated networking opportunities for mentees, promoting beneficial connections within the industry.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Organized workshops and events that catered to the specific needs of the mentoring program participants.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Promoted a growth mindset among mentees, encouraging them to view setbacks as opportunities for learning and growth.
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Evaluated program success through regular assessments of participant satisfaction, engagement levels, and achievement rates.
- Coordinated with other professionals involved in the mentoring process to ensure seamless support for each participant''s journey toward success.
- Adapted mentorship style based on individual mentee needs, enabling tailored interventions that drove better results than one-size-fits-all approaches.
- Maintained up-to-date knowledge of industry trends, ensuring relevance of advice provided to mentees in an ever-changing landscape.
- Encouraged open dialogue between all parties involved in the mentoring process; fostered an inclusive atmosphere where diverse perspectives were valued.
- Continually assessed own mentoring performance, seeking feedback from peers and mentees to ensure ongoing personal and professional growth.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Assisted mentees in developing self-confidence and positive self-image.
- Provided guidance on stress management and grounding techniques to reduce overwhelm.
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Assisted youth with homework assignments, sports, and fitness, art and literacy.
- Collaborated with teachers, counselors and administrators to foster access to resources and support.
- Developed and led special events that increased decision making, problem-solving and good judgment.
- Provided resources to support students in achieving career goals.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Monitored student progress to drive successful academic outcomes.
- Empowered students through counseling and skill-building exercises.
- Advised students on educational, career and social opportunities.
- Advocated for students to access available resources.
- Collaborated with parents and teachers to help students reach potential.
- Assisted students in exploring and selecting career paths.
- Developed and implemented individualized academic plans for students.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
PICKER/PACKER
PETERSEN-ARNE COMPANY
06.2020 - 08.2020
- I worked full time as a Picker/Packer at Petersen Arne Company during the summer
- I was able to learn how to conduct inventory, pack items in packages, secure orders, pick items for orders, meet the deadline for orders assigned by officials
- I was also assigned to load and unload containers if needed by the loaders
- I worked collaboratively with my colleagues and was able to lend a helping hand if needed.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Streamlined order processing time by accurately utilizing warehouse management software to update inventory records.
- Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
- Supported inventory control efforts by accurately labeling packages, updating bin locations, and tracking item movements within the warehouse.
- Minimized product returns due to incorrect shipments by double-checking packed items against order specifications prior to dispatching parcels.
- Optimized package security during transit by selecting appropriate packing materials based on item fragility, dimensions, and weight guidelines.
- Maintained compliance with all relevant regulations regarding packaging materials, hazardous goods handling, and waste disposal practices within the facility.
- Expedited warehouse operations during peak periods by staying flexible with work hours and assisting colleagues in completing high-priority tasks.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Improved team morale by consistently displaying a positive attitude and willingness to assist coworkers in completing tasks as needed.
- Contributed to continuous improvement initiatives within the warehouse environment by offering suggestions for streamlining processes and enhancing overall efficiency.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Interacted with guests in friendly and knowledgeable way.
- Stocked shelves to match planogram images and instructions.
INSPECTOR
DEPARTMENT OF AGRICULTURE
06.2019 - 08.2019
- I worked for the Department of Agriculture under the government summer program
- It was the most memorable and exciting experience for me
- I was trained and worked collaboratively with inspectors to examine travelers' luggage and packages during their arrival
- I was also responsible for reporting and writing receipts for mailing and receiving packages
- I was able to conduct a physical search in all packages and luggage with the CUSTOMS department in securing and upholding/abiding the law.
- Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Reduced the frequency of defects by closely monitoring production processes and identifying areas for improvement.
- Developed customized inspection checklists tailored to specific job sites, ensuring thorough evaluations.
- Maintained accurate records of all inspections performed, allowing for more informed decision making regarding maintenance schedules and resource allocation.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Assisted in the development of training materials, improving overall team knowledge and competency levels related to inspection procedures and requirements.
- Conducted regular audits of internal systems and processes to identify opportunities for optimization while maintaining high quality standards.
- Mentored junior inspectors, sharing industry expertise to enhance their skills and abilities in performing thorough inspections.
- Contributed towards cost-saving initiatives by identifying inefficiencies during inspections that led to process improvements.
- Supported management in establishing risk-based inspection programs tailored to unique project needs.
- Leveraged technical expertise when inspecting specialized equipment such as pumps, valves, piping systems.
- Managed multiple concurrent projects successfully while adhering strictly to deadlines.
- Conducted root cause analysis after critical incidents which led directly to improved safety protocols implementation.
- Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
- Identified repair and upgrade requirements needed to meet safety and quality standards.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
- Started and observed equipment operations to automatically sort and inspect materials and products.
- Investigated complaints to remedy buildings, equipment and safety issues.
- Conducted detailed building structure inspections to identify and resolve potential risks.
- Assessed safety and compliance concerns through diligent buildings, rooms and equipment inspections.
- Developed safety plans, procedures and policies in collaboration with business leaders.
- Led audit and inspection schedules for staff and contractors, meeting strict deadlines.
- Set policies governing inspecting, testing and compliance operations.
- Improved inspection efficiency by implementing advanced data analysis tools and techniques.
- Enhanced company safety standards by conducting thorough inspections of equipment and facilities.
MAINTENANCE WOKER/CASHIER
DEPARTMENT OF PARKS AND RECREATION
06.2018 - 08.2018
- It was my first job offered by the government to high school students
- I applied to the government summer job program and we were only allowed to work four hours a day
- I was assigned to monitor, maintain materials and cashier for a golf park used by public
- It was great experience for me to learn new skills and acquired further knowledge on work ethics to pursue further in the future.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Airport Ramp Agent
GAT - Airline Ground Support
11.2023 - Current
- Enhanced airport safety by conducting thorough inspections of aircraft and equipment prior to loading and unloading.
- Streamlined ramp operations by coordinating efficiently with ground crew, pilots, and air traffic control.
- Reduced flight delays by consistently maintaining punctual baggage handling and cargo loading processes.
- Ensured proper weight distribution in aircraft by diligently following load plans and adjusting as necessary.
- Maintained clean and organized ramp areas for efficient workflow and improved safety conditions.
- Facilitated on-time departures with quick and efficient turnaround times for incoming flights.
- Provided exceptional customer service to passengers, assisting with luggage handling and addressing concerns promptly.
- Collaborated effectively with team members to manage high-pressure situations during peak travel periods.
- Increased aircraft security by performing thorough checks of cargo holds, ensuring compliance with regulations.
- Minimized damage to luggage and cargo by adhering to proper handling procedures at all times.
- Improved communication between ramp agents and other airport personnel through the use of radio equipment, hand signals, and other forms of communication.
- Assisted in the safe de-icing process of aircrafts during winter months, ensuring timely departures despite adverse weather conditions.
- Contributed to a positive work environment by fostering teamwork among fellow ramp agents while executing tasks effectively.
- Promoted environmental sustainability within airport operations by properly disposing waste materials according to guidelines.
- Upheld strict adherence to FAA regulations and safety protocols during all aspects of ramp agent duties.
- Supported smooth passenger boarding processes by guiding planes into gates safely using marshaling techniques.
- Reduced risk of accidents or incidents on the tarmac through vigilance in monitoring surroundings while working around active aircrafts.
- Contributed to the overall success and reputation of the airport by consistently demonstrating professionalism and dedication in fulfilling ramp agent responsibilities.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Coordinated ground crew activities to complete objectives on schedule.
- Cleaned airplanes between flights, sanitized lavatories, and seat trays as per company specifications.
- Connected electrical power unit and hoses to aircraft.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Guided aircraft into and out of parking positions using hand signals.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Checked cargo and baggage for security to meet TSA regulations.
- Transferred luggage from aircraft to collection areas safely using tucks equipment.
- Operated equipment while observing standard safety procedures.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Strapped items down over protective padding to secure throughout transportation.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Education
High school diploma or equivalent -
Sheldon High School
Eugene, OR06.2021
Skills
- Conflict Resolution
- Team Coordination
- Customer Service
- Security Awareness
- Attention to Detail
- Ground Support Equipment Operation
- Multitasking Abilities
- Time Management
- Passenger Assistance
- Data Collection
- Report Generation
- Consultative Sales
- Paperwork Processing
- Product Knowledge
- Data Entry
- Account Updating
- Technical Support
- Microsoft Excel
- Multi-Line Phone Talent
- Filing
- Professional Telephone Demeanor
- Critical Thinking
- Coordination
- Record Preparation
- Computer Proficiency
- Microsoft Outlook
- Document Control
- Report Preparation
- Reading Comprehension
Additional Information
computer literate
design/create models using 3d machine
graphic design software
illustrate/draw designs for personal/group logo/
sketch/type more 1000 words a minute
awarded by SparkLab for Citizenship/Leadership
Languages
English
References
Justin Thibedeau, Connected Lane County - SparkLab - Education Center, Coordinator - Lane Stem and Digital Literacy, 5417805173, jthibedeau@lesd.k12.or.us
Timeline
Airport Ramp Agent
GAT - Airline Ground Support
11.2023 - Current
MAILHANDLER ASSISTANT
United States Postal Service
04.2022 - 06.2023
MENTOR
SPARKLAB - EDUCATION CENTER IN EUGENE
06.2021 - 08.2021
PICKER/PACKER
PETERSEN-ARNE COMPANY
06.2020 - 08.2020
INSPECTOR
DEPARTMENT OF AGRICULTURE
06.2019 - 08.2019
MAINTENANCE WOKER/CASHIER
DEPARTMENT OF PARKS AND RECREATION
06.2018 - 08.2018
High school diploma or equivalent -
Sheldon High School
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