Summary
Overview
Work History
Skills
Work Preference
Timeline
Generic
Open To Work

John Yenawine

Gulfport,MS

Summary

Dynamic Senior Sales Manager with Encore Global, skilled in contract negotiation and revenue generation. Proven track record of exceeding profitability goals and enhancing customer satisfaction through strategic planning and cross-functional collaboration. Adept at training teams and optimizing profitability, consistently delivering impactful results in high-pressure environments.

Overview

22
22
years of professional experience

Work History

Senior Sales Manager

Encore Global
New Orleans, LA
10.2017 - Current
  • Negotiated audiovisual contracts for large corporate events to improve service quality and reduce costs.
  • Collaborated with cross-functional teams to refine product offerings and services.
  • Trained and mentored new sales team members on Encore sales techniques, increasing revenue.
  • Executed leadership duties assigned by Director of Sales, ensuring alignment with team goals.
  • Participated in site visits and pre-conference planning meetings to ensure customer satisfaction.

Sales Manager

Encore Global
New Orleans, LA
08.2012 - 10.2017
  • Collaborated effectively with cross-functional teams to drive project success.
  • Exceeded profitability goals while meeting sales budget targets.
  • Negotiated terms and pricing to enhance revenue and profitability.
  • Delivered impactful sales presentations to potential clients.
  • Achieved the highest ratings on customer satisfaction surveys consistently.
  • Fostered strong relationships among team members throughout event stages.

Audio Visual Technician/ Billing and Order Specialist

Encore Global
New Orleans, LA
09.2009 - 08.2012
  • Cultivated strong relationships with hotel staff to enhance operational efficiency.
  • Delivered exceptional customer service by ensuring proper setup of audiovisual equipment.
  • Prepared purchase orders for external vendors and audiovisual companies to facilitate timely procurement.
  • Installed and maintained diverse audiovisual equipment to meet client specifications.

Audio Visual Technician Supervisor

Audio Visual Innovations
Point Clear, AL
08.2007 - 09.2009
  • Motivated audio visual staff members to perform tasks according to specifications.
  • Set up, maintained, diagnosed malfunctions, and made minor adjustments to audiovisual equipment such as projection, recording and television equipment.
  • Worked closely with guests to determine their needs in order to make certain that they had a positive experience.
  • Created, maintained and updated documentation and technical files for the audiovisual department.

Banquet Captain

Hotel Intercontinental
New Orleans, LA
05.2003 - 07.2006
  • Assisted in the supervision of the hotel's banquet operations.
  • Ensured banquet employees met or exceeded productivity and cleanliness standards.
  • Responded to guest questions and complaints in a timely professional manner.
  • Created employee schedules to maintain adequate staffing while remaining within the labor budget.

Skills

  • Contract negotiation
  • Revenue generation
  • Sales forecasting
  • Cross-functional collaboration
  • Customer relationship management
  • Strategic planning
  • Conflict resolution
  • Profitability optimization

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Salary Range

$75000/yr - $150000/yr

Timeline

Senior Sales Manager

Encore Global
10.2017 - Current

Sales Manager

Encore Global
08.2012 - 10.2017

Audio Visual Technician/ Billing and Order Specialist

Encore Global
09.2009 - 08.2012

Audio Visual Technician Supervisor

Audio Visual Innovations
08.2007 - 09.2009

Banquet Captain

Hotel Intercontinental
05.2003 - 07.2006

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