John Yu
Irvine,CA
Summary
Full-time student with experience in food, retail, and library work. Proficient in both interpersonal skills and diligence in independent tasks as a result of extensive work and volunteering experience. Committed to utilizing diligence and personal responsibility to achieve personal success, maintaining a 3.9 GPA as a honors college student.
Overview
2
2
years of professional experience
Work History
Courtesy Clerk
Ralphs Grocery Store
05.2021 - 09.2021
- Promoted a welcoming shopping environment by openly interacting with customers.
- Addressed customer concerns regarding returns or store policies.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Maintained organization and cleanliness of store to ensure a high quality shopping experience.
Kitchen Staff Member
OneZo Boba
07.2022 - 08.2023
- Independently prepared all teas and drink ingredients.
- Regularly helped front of house in making drinks and handling customer concerns.
- Ensured the store was properly organized during opening shifts and fully clean during closing shifts.
- Handled customer service and food delivery-related phone calls.
- Assisted in training new employees on kitchen procedures.
Education
High School Diploma -
Portola High School
Irvine, CA06.2022
Skills
- Organization and cleanliness
- Customer service
- Teamwork
- Time efficiency
- Adaptability
- Verbal and written communication
Languages
English
Full Professional
Chinese (Mandarin)
Limited Working
Timeline
Kitchen Staff Member
OneZo Boba
07.2022 - 08.2023
Courtesy Clerk
Ralphs Grocery Store
05.2021 - 09.2021
High School Diploma -
Portola High School