Professional individual with 45+ years experience in the fire and security industry. Well versed in NEC (National Electrical Code) and NFPA 72 Fire Code. Demonstrates a strong analytical problem solving techniques. Able communicate with clientele so as to restore confidence in equipment, company, and service personnel. Brings a positive attitude and commitment to personal improvement and growth. Eager to contribute to a team for company wide success and growth.
Work History
Sales Engineering
4 Years 7 Months
American Alarm and Communications, Inc. | 03.2022 - 10.2026
Provide all aspects of sales engineering through design and implementation. Visit clientele sites, met with prospective clients and prepared proposals for review and signature.
Collaborated with manufacturers to perform site demonstrations on equipment and discuss proposed system functionality.
Sales Engineering
35 Years 3 Months
Monitor Controls, Inc. | 01.1987 - 04.2022
Provided all aspects of sales engineering through design to implementation. Visited sites, met with prospective clients and prepared proposals for review and signature.
Collaborated with manufacturers to perform site demonstrations on equipment and discuss operations.
Central Station Manager
1 Year 7 Months
Monitor Controls, Inc. | 06.1987 - 01.1989
Directed central station operations, ensuring alarm monitoring and response procedures stayed accurate and compliant.
Supervised monitoring staff, reinforcing dispatch protocols and service consistency across all shifts along with training new hires.
Service Technician
3 Years
Monitor Controls, Inc. | 09.1984 - 09.1987
Inspected fire, intrusion, access control, intercom and video surveillance systems and corrected any system deficiencies.
Developed troubleshooting skills to identify system faults and isolate root issues to return a system fully or partially back to service.
Dealt with irate clientele and restored company image.
Installation Technician
2 Years
Monitor Controls, Inc. | 09.1982 - 09.1984
Performed installations of fire, security, access control, intercom, and video surveillance related equipment.
Reconciled hardware and software issues.
Provided client tutorials on system operation and features.
Education
Bachelor of Science - Electrical Engineering
University of New Haven | West Haven, CT | 05-2007
Honoree of Cum Laude
Dean's List
Associate of Science - Electrical Engineering Technology
Greater New Haven State Technical College | North Haven, CT | 06-1986
High School Diploma
H. C. Wilcox Technical High School | Meriden, CT | 06-1984
Skills
Project Coordination
Project execution
Code compliance
Code issue resolution
System design
Work with minimal supervision
System troubleshooting
Professional and courteous
Certification
Licensed CT Low Voltage Contractor C5 - 1987 to present
Licensed CT High Voltage Journeyman E2 - 2008 to present
Licensed MA Systems Contractor C- 2002 to present
Licensed MA System Technician D - 2003 to present
NICET Level I - 2009 to present
NICET Level II - 2023 to present
Timeline
Sales Engineering
American Alarm and Communications, Inc.
03.2022 - 10.2026Read More
Central Station Manager
Monitor Controls, Inc.
06.1987 - 01.1989Read More
Sales Engineering
Monitor Controls, Inc.
01.1987 - 04.2022Read More
Service Technician
Monitor Controls, Inc.
09.1984 - 09.1987Read More
Installation Technician
Monitor Controls, Inc.
09.1982 - 09.1984Read More
University of New Haven
Bachelor of Science from Electrical Engineering
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Greater New Haven State Technical College
Associate of Science from Electrical Engineering Technology