John Zachrich
Toledo,OH
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Operations Supervisor
DHL Supply Chain
01.2019 - Current
- Manage cross-dock, over-seeing 8-12 fork lift operators every shift
- Coming up with daily production plan based on customer needs, and available manpower on hand
- Constant use of computer programs such as JDA, Putty, and Excel
- Daily communication with outside carriers to order, and cancel loads based on volume and available equipment
- Working with Dispatchers to set up expedites for high priority freight whenever necessary
- Auditing inbound and outbound loads by taking photos and filling out reports to ensure product quality
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions
- Conducted root cause analysis in deficient areas to identify and resolve issues
Lumper
Capstone Logistics
01.2018 - 01.2019
- Unload trailers in safe and efficient manner
- Palletize product properly to ensure it is properly received and stored
- Safely operate forklift and electronic pallet jack on regular basis
- Fill out daily 12-point form to track production/pay, trailers unloaded, and list maintenance needed on equipment
- Maintained organized and clean work areas at all times on job sites
- Performed general housekeeping and cleaning tasks
Supervisor
United Parcel Service, UPS
01.2007 - 08.2017
- Ran sort isle and supervised package car unload
- Vacation coverage for primary; trained and able to work in any and all areas
- Verify trailer numbers in company database to ensure that proper freight is being distributed
- Responsible for on-going training with current employees and training new team members
- Document all shift activities including TDR (Typical Day Routine), handling audits, safe work methods, and observation forms
- Responsible for overseeing shipments that need to be unloaded daily
- Involved with leadership committee; responsible for creating environment in which other supervisors are motivated and involved in meeting company requirements when it comes to employee’s safety and training
- Chair of CHSP Safety Committee; responsible to ensure that all union and management employees are well versed in company’s safety policies and procedures
- Held daily PCM’s (Pre-work Communication Meeting’s) with work group to talk about safety and production plans
- Arranged frequent union meetings with stewards to communicate Safety, Production, Quality, and Performance standards with employees. Also, to hold disciplinary hearings for union workers with poor attendance records or any other unacceptable behaviors in workplace
Associate
Panera Bread
01.2002 - 01.2012
- Primarily worked on line
- Cash register, food prep, and expedite
- In charge of training new associates at 3 different locations from 2003-2007
- Managed customer relations through communication and helpful interactions
- Increased customer service success rates by quickly resolving issues
- Greeted customers and offered assistance for increased customer satisfaction
Education
Some College (No Degree) - Supply Chain
University of Toledo
Toledo, OHSkills
- Logistics Expertise
- Cultivating Productive Relationships
- Behavior Identification
- Operations Oversight
- Production
- Database Maintenance
Timeline
Operations Supervisor
DHL Supply Chain
01.2019 - Current
Lumper
Capstone Logistics
01.2018 - 01.2019
Supervisor
United Parcel Service, UPS
01.2007 - 08.2017
Associate
Panera Bread
01.2002 - 01.2012
Some College (No Degree) - Supply Chain
University of Toledo
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