Summary
Overview
Education
Work History
Skills
Timeline
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Open To Work

John Zalewski

Waterford,MI

Summary

Proven achiever in fast-paced environments, I excelled at U-Wash by surpassing sales quotas through strategic upselling and cross-selling, demonstrating exceptional follow-up skills and customer relationship building. At Indianwood Golf Course Country Club, I adapted swiftly to changes, ensuring client satisfaction. Skilled in sales strategy development and maintaining high-quality standards, my approach consistently leads to significant performance improvements.

Overview

42
42
years of professional experience

Education

Rochester High School
Rochester, MI

Hotel Restaurant Management

Newberry State College
Fitchburg, MA

Work History

Sales/Laborer

U-Wash
11.2007 - Current
  • Consistently recognized as a top performer within the organization for exceeding sales quotas, contributing to overall company success.
  • Streamlined the sales cycle process with effective follow-up protocols that led to higher close rates.
  • Exceeded sales targets through effective upselling and cross-selling techniques.
  • Ticketed and displayed merchandise to promote sales.

Assistant Banquet Chef

Indianwood Golf Course Country Club
06.1997 - 02.2005
  • Adapted quickly to last-minute changes in event details, demonstrating flexibility under pressure while maintaining a professional demeanor.
  • Supported event planners in customizing menus, ensuring client satisfaction and repeat business.
  • Ensured timely delivery of meals during events by effectively coordinating with the front-of-house team.
  • Maintained high-quality food standards by enforcing strict adherence to recipes and presentation guidelines.
  • Updated recipe database periodically to reflect current trends and maintain relevance within the industry.
  • Recognized quality standards in vegetables, fish, dairy and meat products and selected and used freshest ingredients to prepare menu items.

Food Service Specialist

US Army/US Army Reserves
08.1983 - 06.1989
  • Reduced food waste by implementing proper portion control techniques in meal preparation.
  • Utilized time management skills effectively prioritizing tasks under pressure ensuring smooth operations during busy periods.
  • Maintained proper temperatures during storage, cooking and serving.
  • Developed specialized menus for guests with dietary restrictions to ensure their dining satisfaction.
  • Improved food safety standards by consistently maintaining a clean and organized workspace.
  • Prepared components for foods such as soups, entrees and side dishes.
  • Implemented employee training programs to increase overall knowledge and performance within the food service department.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

Skills

  • Customer Relationship Building
  • Follow-up skills
  • Objection handling
  • Sales strategy development
  • Upselling and Cross Selling

Timeline

Sales/Laborer

U-Wash
11.2007 - Current

Assistant Banquet Chef

Indianwood Golf Course Country Club
06.1997 - 02.2005

Food Service Specialist

US Army/US Army Reserves
08.1983 - 06.1989

Rochester High School

Hotel Restaurant Management

Newberry State College
John Zalewski