Open To Work
John Zalewski
Waterford,MI
Summary
Proven achiever in fast-paced environments, I excelled at U-Wash by surpassing sales quotas through strategic upselling and cross-selling, demonstrating exceptional follow-up skills and customer relationship building. At Indianwood Golf Course Country Club, I adapted swiftly to changes, ensuring client satisfaction. Skilled in sales strategy development and maintaining high-quality standards, my approach consistently leads to significant performance improvements.
Overview
42
42
years of professional experience
Education
Rochester High School
Rochester, MIHotel Restaurant Management
Newberry State College
Fitchburg, MAWork History
Sales/Laborer
U-Wash
Royal Oak, MI
11.2007 - Current
- Consistently recognized as a top performer within the organization for exceeding sales quotas, contributing to overall company success.
- Streamlined the sales cycle process with effective follow-up protocols that led to higher close rates.
- Exceeded sales targets through effective upselling and cross-selling techniques.
- Ticketed and displayed merchandise to promote sales.
Assistant Banquet Chef
Indianwood Golf Course Country Club
Lake Orion, MI
06.1997 - 02.2005
- Adapted quickly to last-minute changes in event details, demonstrating flexibility under pressure while maintaining a professional demeanor.
- Supported event planners in customizing menus, ensuring client satisfaction and repeat business.
- Ensured timely delivery of meals during events by effectively coordinating with the front-of-house team.
- Maintained high-quality food standards by enforcing strict adherence to recipes and presentation guidelines.
- Updated recipe database periodically to reflect current trends and maintain relevance within the industry.
- Recognized quality standards in vegetables, fish, dairy and meat products and selected and used freshest ingredients to prepare menu items.
Food Service Specialist
US Army/US Army Reserves
For Dick's New Jersey, Mainz, Germany
08.1983 - 06.1989
- Reduced food waste by implementing proper portion control techniques in meal preparation.
- Utilized time management skills effectively prioritizing tasks under pressure ensuring smooth operations during busy periods.
- Maintained proper temperatures during storage, cooking and serving.
- Developed specialized menus for guests with dietary restrictions to ensure their dining satisfaction.
- Improved food safety standards by consistently maintaining a clean and organized workspace.
- Prepared components for foods such as soups, entrees and side dishes.
- Implemented employee training programs to increase overall knowledge and performance within the food service department.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Skills
- Customer Relationship Building
- Follow-up skills
- Objection handling
- Sales strategy development
- Upselling and Cross Selling
Timeline
Sales/Laborer
U-Wash
11.2007 - Current
Assistant Banquet Chef
Indianwood Golf Course Country Club
06.1997 - 02.2005
Food Service Specialist
US Army/US Army Reserves
08.1983 - 06.1989
Rochester High School
Hotel Restaurant Management
Newberry State College