Summary
Overview
Work History
Education
Skills
Education Development
Core Competencies Contributions
References
Timeline
Generic

John A. Anderson

Nevada,IA

Summary

Prepare food in accordance with current all regulations, provide quality and safe food at all times. Perform reports and administrative duties, follow all dietary manager procedures, assume authority and responsibility as cook, prepare meals using recipes and appealing . Make sure to following all guidelines, safety and sanitary measures. Report all accidents, operational irregularities, mechanical problems with equipment to the dietary manager. Engage in rapport with tenants and visitor's and fellow employees. Accomplished Customer Service Administrator promoting more than fifteen years collaborating with sales and marketing to improve corporate processes. Versatile, customer-focused, and results-driven professional with a diverse background in sales, marketing, and customer service across various industries. Adept at providing exemplary customer service, coaching other employees, and achieving all company goals and objectives. Energetic and goal-oriented with an impressive performance record and a well-rounded background in optimizing business performance. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Determined professional with an engaging personality displaying a courteous attitude to both employees and customers. Committed to providing a high level of service and for finding ways to improve processes. Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Leads teams of customer service-focused professionals to improve customer ratings, reduce complaints and increase business. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

37
37
years of professional experience

Work History

Kitchen Supervisor/ AM Cook

Bethany Life, Timberland Village
01.2023 - Current

City Carrier

U.S. Post Office
01.2023

Temporary Warehouse Worker

Advance Services Inc.
01.2022

Certified Forklift Operator

XPO Logistics
01.2022

Accountant, Temp

Accountants on Call, Inc.
01.1998

Senior Marketing Representative 4

Goldencare/Integrity Marketing
01.2005 - 01.2018

Accounts Receivable Consultant/Sales

Transworld Systems, Inc.
01.2004 - 01.2005

Mortgage Processor

Wells Fargo Home Mortgage
01.2001 - 01.2004

Performance Analyst/Account Specialist/Loan Doc Specialist IV

U.S. Bancorp
01.1998 - 01.2001

Accountant, Temp

American Lung Association of Minnesota
01.1997 - 01.1998

Accountant

Jewish Family Service of St. Paul
01.1991 - 01.1997

Senior Account Clerk

Hennepin Avenue United Methodist Church
01.1988 - 01.1991

Education

Bachelor of Arts - Business Administration And Accounting

Concordia College
Moorhead, MN
05.1987

Skills

  • Microsoft Office
  • Internet
  • Android phone software
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking Abilities

Education Development

Bachelor of Arts in Business Administration, Accounting, Life & Health Insurance License, Medicare Certifications with AHIP, Aetna, Humana, UHC and Medica, Analyzing Self-Employed Tax Returns, Condominium Appraisals, Layered Risk Training, Freddie Mac 100 Loans, Two-day Transworld 2005 Sales Seminar, Zig Ziglar, Abraham-Hicks and Brian Tracy motivational materials

Core Competencies Contributions

Responding to customer inquiries and resolving all problems while ensuring the delivery of excellent customer service through fast and accurate responses. Nurturing relationships with clients, superiors, coworkers, and other business professionals while interacting with customers to educate them on company products and services. Consistently recognized, top-performing professional with unique skill-set and perspective that only experience can teach. Providing Medicare expert support to agents that need help with enrollment scenarios, company certifications, and troubleshooting client/agent problems. Leverages natural leadership talents and relationship building skills to steer business operations in right direction. Utilize exceptional consultative listening skills combined with work experience and expertise in streamlining organizational performance. Part of the “Best Mortgage Team” at the site and given all-expense paid trip to the Bahamas.

References

Available upon request

Timeline

Kitchen Supervisor/ AM Cook

Bethany Life, Timberland Village
01.2023 - Current

City Carrier

U.S. Post Office
01.2023

Temporary Warehouse Worker

Advance Services Inc.
01.2022

Certified Forklift Operator

XPO Logistics
01.2022

Senior Marketing Representative 4

Goldencare/Integrity Marketing
01.2005 - 01.2018

Accounts Receivable Consultant/Sales

Transworld Systems, Inc.
01.2004 - 01.2005

Mortgage Processor

Wells Fargo Home Mortgage
01.2001 - 01.2004

Accountant, Temp

Accountants on Call, Inc.
01.1998

Performance Analyst/Account Specialist/Loan Doc Specialist IV

U.S. Bancorp
01.1998 - 01.2001

Accountant, Temp

American Lung Association of Minnesota
01.1997 - 01.1998

Accountant

Jewish Family Service of St. Paul
01.1991 - 01.1997

Senior Account Clerk

Hennepin Avenue United Methodist Church
01.1988 - 01.1991

Bachelor of Arts - Business Administration And Accounting

Concordia College
John A. Anderson