Highly motivated business major with a concentration in management. Seeking to secure a position that will utilize my business studies to expand my knowledge and skills, while contributing to the success of the company.
Overview
5
5
years of professional experience
Work History
Campus Desk Assistant
University Of South Alabama Department Of Housing
08.2022 - 05.2023
Answered incoming calls, processed requests and relayed messages to appropriate personnel.
Assisted students and families with dorm room and campus navigation
Maintained student room keys and logs
Greeted guests in with friendliness and professionalism.
Sales Management Intern
Sherwin-Williams
06.2022 - 08.2022
Managed customer expectations and helped navigate sales processes.
Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
Demonstrated products to customers, answered questions and redirected objectives to positive features.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Store Associate for Summer
Follet Bookstore, University Of West Florida
05.2021 - 07.2021
Greeted customers, helped locate merchandise and suggested suitable options.
Gather and process orders while accepting and verifying deliveries.
Answered phones and directed calls
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Medical Office Assistant
Dr.'s Martin & Plunkett
05.2018 - 08.2020
Coordinated patient scheduling, check-in, check-out and payments for billing.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Organized and maintained patient chart filing system.
Converted paper charts to EMR system.
Coordinated physician's surgical and office schedules.
Carried out front office duties utilizing data entry skills in framework of medical database.
Placed new supply orders, managed inventory and restocked office.
Adhered to strict HIPAA guidelines to protect patient privacy.
Education
Bachelor of Science - Business Management
University of South Alabama
Mobile, AL
05.2023
Skills
Office Supplies and Inventory
PowerPoint Presentations
Multi-Line Phone System Management
Supply Restocking
Problem Resolution
Customer Relations
Departmental Support
Administrative Duties
Customer Inquiries
Email Correspondence
Company Standards
Office Organization
HIPAA Guidelines
Information Updates
File Documents
Microsoft Word, Excel and PowerPoint
Tableau
EMR
Timeline
Campus Desk Assistant
University Of South Alabama Department Of Housing
08.2022 - 05.2023
Sales Management Intern
Sherwin-Williams
06.2022 - 08.2022
Store Associate for Summer
Follet Bookstore, University Of West Florida
05.2021 - 07.2021
Medical Office Assistant
Dr.'s Martin & Plunkett
05.2018 - 08.2020
Bachelor of Science - Business Management
University of South Alabama
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